Mapped drives failing 2

[ZTEKNOLOGIES]

Hi there everyone

used to be a member so long ago, if this is in wrong area please see it finds its way to where it needs to go.

ok so heres the deal

for o ill say 6 months now very strange and ANNOYING behavior occuring on ONE machine on the network

network is vast so i wont go int othe details (over 3600 boxes in 4 countrys)

this box has xp pro and its domain controller is win2k3 enterprise

so heres the skinny

this machine is using standard MAPPED DRIVES and we use it for our graphic design\web design department, standard policy is all project files are stored on the server so we access through mapped drives

so lets say a typical day we login in the 9 am ish hour

around 11 am (not exact timings) we can no longer access the mapped drive, it will freeze the pc or eventaully timeout saying you dont ahve access see your administrator, which is a crock considering we run that pc under admin

all the usual has been tried, eventaully ahving to close down the work we have open and either reboot or relogin

its the most annoying thing in the world

we already tried recreating the drives, thats a joke, im firmly in the beleif its another one of MS$ pile of S#$% curses

anyone with an answer or an exorcism

J
ZTEKnologies

 

[linney]

Mapped Drive Connection to Network Share May Be Lost

http://support.microsoft.com/default.aspx?scid=kb;en;297684#appliesto

Losing Network Connection / Mapped Drives
thread779-851312

Drives Disconnected when second user logs in
thread779-1102189

Anything in the Event Viewer?

 

[ZTEKNOLOGIES]

event viewer

shows weird event every so often (seems to be right around the time the drive fails to connect, this might be the problem however none of our admins recognize this event as ever being shown


Event Type: Error
Event Source: AutoEnrollment
Event Category: None
Event ID: 15
Date: 8/2/2007
Time: 5:35:21 AM
User: N/A
Computer: OFFICEPC
Description:
Automatic certificate enrollment for local system failed to contact the active directory (0x8007054b). The specified domain either does not exist or could not be contacted.
Enrollment will not be performed.

For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

 

[linney]

HELP with 0x8007054b error Autoenrollment problem!
thread779-1372573

Problems occur when the Autoenrollment feature cannot reach an Active Directory domain controller

http://support.microsoft.com/kb/310461#appliesto

Windows XP Autoenrollment cannot reach an Active Directory domain controller?

http://www.jsifaq.com/SF/Tips/Tip.aspx?id=4555

 

[ZTEKNOLOGIES]

ok so i cheked out the autoenrollment features,

it doesnt seem that this is the cause, i mean YES thats probably bad, but im not leaning towards that error being the one that shuts the drives off

any other suggestions as to why the drives fail

(when we say fail we dont mean they are no good, we just cant connect to them, unless a reboot is performed)

thanks everyone

 

[linney]

Is there a problem with the mapping of drives caused by the insertion or addition of USB drives which may result in drive letters changing?

 

[ZTEKNOLOGIES]

hmmmm

thats a good question but alas no

this pc only has drives attached to a network and also it has a small 1 (g b) OS drive, no external devices can get to it, all usb, cd rom, and no floppy are disabled

per DOD policys (one of our clients)

your being helpful thanks so much

im confident we will get to the bottom of it!

any other thoughts let me know

 

[ZTEKNOLOGIES]

almost forogt

we did change DNS as it was showing an EXTERNAL dns entry

teams report the drives have not failed today since that change and one reboot

im not counting the gremlins out just yet tho!

 

[linney]

Hope it stays gremlin free for you. About the only other thing that comes to mind if it doesn't is to swap that machine for another better behaved one.

 

[ZTEKNOLOGIES]

11:04 pm autoenrollemnt error, all our web programs crashed because the drive failed, we had dreamweaver, golive, fireworks, and flash open, there goes another projects work

its so frustrating, yeah we have thought of replacing the machine, but we all know thats NOT the answer

anyone

help!!!!!!

 

[ZTEKNOLOGIES]

this part is interesting

after all teh programs crash we try to connect ot the drive and after about 5 min we get this dialog box


blah balh balh

an error occured while trying to connect to (mapped drive)

the local device name is already in use

this connection has not been restored

and after that we have to reboot, will this cycle end

 

[linney]

By replacing I meant swap it with your not so best friend's computer.


New drive or mapped network drive not available in Windows Explorer

http://support.microsoft.com/default.aspx?scid=kb;en-us;297694#appliesto

317021 - "Local Device Name Is Already In Use" Error Message When You Save to Mapped Drive

http://support.microsoft.com/default.aspx?scid=kb;en-us;317021&FR=1&PA=1&SD=HSCH

303339 - Error Message When You Save Files to an Offline Folder

http://support.microsoft.com/default.aspx?scid=kb;en-us;303339&FR=1&PA=1&SD=HSCH

319075 - Error Message Occurs If You Save a Document from a Windows 2000 Professional-Based Client Computer to a Mapped Drive on a Windows NT 4.0-Based Server

http://support.microsoft.com/default.aspx?scid=kb;en-us;319075&FR=1&PA=1&SD=HSCH

http://groups.google.com/groups?hl=...ion+has+not+been+restored"&btnG=Google+Search

http://www.google.com/search?source...in+use.+The+connection+has+not+been+restored"

 

[ZTEKNOLOGIES]

ok NEW UPDATE

we fired up the PC with the "issue" yet the staff went to a conference so no one used it or opend the drives, when they came back four hours later the drives failed to connect giving the same "connection ot restored" error

so is this a TIME thing

anyone?????

BTW due to the annoyances and the downtime this machine has caused us a reformat is in teh talks, but we have to MAJOR projects we msut finish, also if we solve this maybe it will help someone else in the future, and thats what these forums are all about

 

[DTracy]

What's the deal on the LAN card? Have you checked this out?

 

[ZTEKNOLOGIES]

just as a closure

thansk to everyone who helped with this issue, it is our hope that this resolution will help others in time


Problem resolution

the machine that was "losing" the drives after siad timeouts was in fact getting DNS information from a place OTHER then our LOCAL acitve directory server, while we cant explain what this was doing, we do know that as soo nas the DNS of the LOCAL AD DNS machine was input the problems vanished and the mapped drives stay mapped.

we sincerly thank all TT members for their help and input

ZTEK

 

[linney]

Thank you for providing that solution, it will probably come up again in the future, but then we will be a little bit wiser thanks to your feedback.