Map DID to DN

[MtlSwim]

We have a Meridian Option11 Branch office in Ireland.
I need to map some DID to DN's and not sure of procedure
I do have access to the Ireland switch and have been configuring phones there. Main Office is in Canada.

 

[biv343]

That's IDC in LD 49.

REQ - prt
TYPE - idc
CUST - 0

Enter your incoming digits, then enter the converted digits.

To change them, enter chg, IDC, 0, enter incoming/converted digits as appropriate.

 

[MtlSwim]

Great, it worked. Thanks!!
Just a note for ref. for the next guy.
DCNO is a list number and i did a print and put in 1 and saw the existing list.
you need to fill in DCNO 1, when doing a chg.
REQ chg
TYPE idc
CUST 0
DCNO 1 (you need to fill in which list)
IDGT 0999
0999 2750 (here you fill in the converted number. (2nd figure)
IDGT (just press enter here if all done)

Thanks Again

 

[johnpoole]

you can check your did route 1st, ld 16 prt rdb and look at the active idc table, it will have a* because the active table.. you can use a unique table for nights and days.. allows for some creative routing.. on one network we had 12 acd agents for 8 hours a day, after shiftm the switch went into nights and i routed the calls to a second 81,, one thing about the idc translation, the switch see the output side as the original dialed dn...

so if that acd did a ncfw back to the same acd-dn, no idc on that route.. the call went to the general mb for that acd group.. when i built that i wondered about anyone working behind me...

john poole
bellsouth business
columbia,sc

 

[MtlSwim]

How would I delete an entry?
Probably 'out", idc and then i just enter the 4 digits, then press enter
but I want to be sure before proceeding.