Hi,
We are currently running CM1 on a G3r and are looking to upgrade to CM4/5 on S87xx servers.
Will the map-d work with CM4 / 5 and will upgrading have any impact on the operation of the links? / will our existing call recording kit still work ok on CM4 as long as we re-use the existing map-d?
Any input greatly appreciated as we have been told that we will have to replace the map-d and purchase new cti licences which would probably also mean upgrading our call recording platform.
Thanks in advance
Dave
We are currently running CM1 on a G3r and are looking to upgrade to CM4/5 on S87xx servers.
Will the map-d work with CM4 / 5 and will upgrading have any impact on the operation of the links? / will our existing call recording kit still work ok on CM4 as long as we re-use the existing map-d?
Any input greatly appreciated as we have been told that we will have to replace the map-d and purchase new cti licences which would probably also mean upgrading our call recording platform.
Thanks in advance
Dave