Hi,
I'm new to/on a rapid learning curve for IP Office.
Let's say we have an organisation with multiple IP Offices at various versions.
E.g. An old version (say 4.0) on an IP 412 on site A, and 6.0 on an IP500v2 control unit on site B. There are many other sites with various versions and different control unit types.
I believe the phones on site A would load their firmware required from the management PC on site A.
So from a perspective of managing the IPO (both making changes and providing firmware to the phones), does that mean site A would need to have management version for 4.0, and site B management verion for 6.0 on a different PC? Or would you have one management PC with say the latest version, to manage and provide phone firmware etc across the entire organisation?
Also from a remote support perspective, if we support this organisation, what would we need in terms of version of manager....or would we need access to each and every management PC? Let's also say they have a PC holding the licenses, rather than on the SD card, I assume we would need access to this too, as well as potentially any application servers?
In terms of making changes, how would we manage this? Would we need to access the individual management PCs, have one version ourselves and ISDN connect directly to all the IPOs, or how would we achieve this?
Thanks in anticipation.
I'm new to/on a rapid learning curve for IP Office.
Let's say we have an organisation with multiple IP Offices at various versions.
E.g. An old version (say 4.0) on an IP 412 on site A, and 6.0 on an IP500v2 control unit on site B. There are many other sites with various versions and different control unit types.
I believe the phones on site A would load their firmware required from the management PC on site A.
So from a perspective of managing the IPO (both making changes and providing firmware to the phones), does that mean site A would need to have management version for 4.0, and site B management verion for 6.0 on a different PC? Or would you have one management PC with say the latest version, to manage and provide phone firmware etc across the entire organisation?
Also from a remote support perspective, if we support this organisation, what would we need in terms of version of manager....or would we need access to each and every management PC? Let's also say they have a PC holding the licenses, rather than on the SD card, I assume we would need access to this too, as well as potentially any application servers?
In terms of making changes, how would we manage this? Would we need to access the individual management PCs, have one version ourselves and ISDN connect directly to all the IPOs, or how would we achieve this?
Thanks in anticipation.
