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Make set Busy

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pistolpete417

IS-IT--Management
Jul 5, 2006
28
US
After Make set busy is in the phone set up and the button does not work where can u go from there it's on a marped phone set up.
 
When i set up msb is should go directly to voicemail but it does not
 
(FBD) Call Forward Busy Denied basic-1
FBA Call Forward Busy Allowed
Call Forward Busy Allowed sends DID calls which
encounter a busy condition to the attendant. Call Forward
Busy should have Hunting and Call Waiting Denied or
CLS = HTD and CWD, since Hunting and Call Waiting take
precedence over FBA.
 
yep, you need HTA FNA turned on in the CLS. I believe group hunt will work with a forward key to voicemail. It will bypass that phone.
 
And you also need to enter an Ext DN where you want it to go.
 
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