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make attd calls (0) go to backup digital sta RING not ALERT or TAAS

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chris5225

Programmer
Mar 7, 2011
68
US
Hi
I have a g3siv6 at a former Motel6. They want the attd backup (8434dx) to ring not alert when position busy is pushed on the 302D consol. It works at other locations, but not at this one. The owner wants me to program it like the other sites where if pos busy is pressed every attd call including 0 goes to the backup digital sta (8434dx) then bridge an analog sta (cordless) phone to it.
Night mode defeate the auto attendant so that is not an option. I have tried everything even to the point of add night auto attd with a VDN and VECTOR where if digit is 0 goto sta 701. On the recording if calling party dials 0 it still goes to the attd consol not the night destination sta (701). I don;t want to add 0 to the dial plan and remove attd consol.
ANY SUGGESTIONS
thanks
Chris
 
Hi
I fixed it with a work around. I used Night Mode. In the trunk group form on the page where the ports and numbers fields, I entered 744 (the auto attd) in the night area appearing after the port and number fields for each port and number. On page 1 I left night field blanc. In the LDN I entered sta 765 for night. I added hunt group 765 with 2 phantom stations and bridged them to sta 701--the 8434dx in appearances. I also bridged sta 711 (analog cordless) to sta 701 (8434). All works perfect as customer desired .
 
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