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Maitaining you dial up connections for your sites. 2

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ProviderReborn

Technical User
Jun 11, 2007
1,441
GB
IP Office tek-tippers.
I do out of hours support for our customers and have 280 Dial up connections which is a cause of my laptop locking up every time I dial in or disconnect from an IP Office.
The majority of our customers are on ISDN so i just use an ISDN modem.

I temp deleted my 280 dial ups which has cured my laptop locking up but Obviously I need to maintain my connections some how.

How do you guys support your customers.
I have procomm here but I cannot add my ISDN modem to its properties.

Thanks

ACA - IP Office Implement
ACA - IP Telephony
ACS - IP Office Implement
CCNA - Working towards.
 
Yes but i have loads of services but just one ip route.

All i have to change in the ip route is the ip address to match the remote system and destination and im off.

The benefots of the tracing you can run outweigh having to change the ip address info by far, in my opinion.

Obviously if you had two systems on the same ip address then that would be a problem, using one ip route to access loads of services would negate that and you get the tracing which really help when it doesnt work.

ACE - Avaya Certified Expert
ACI - Avaya Certified Instructor
 
Does this work when "dial in" is set in the systemtab ?
I realy need this and i can't get it to work

ACA - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!
 
Yes it should do as long as you dont have an ip address in your service.

Make sure you dont have a mask in your service either, that sems to break it too.

Try it with a static address in the service, does that work?

This is def how i do it.

ACE - Avaya Certified Expert
ACI - Avaya Certified Instructor
 
I am gone try
I used a mask in the service
I did get a dataconnection but could not see the ipo on the other side but the ipo where the service was made
I let you know


ACA - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!
 
No dice

I tried different things but i can't get it to work

Can you give a detailed example with ipadress etc etc etc
You can earn another star for it :)


ACA - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!
 
He needs no more stars.

ACA - IP Office Implement
ACA - IP Telephony
ACS - IP Office Implement
CCNA - Working towards.
 
ok.

target system
192.168.77.1
it needs an incoming call route set to any data pointing to remote manager, the password here is default (thepword).
It also needs to have the default 192.168.99.0 ip route.

my system 192.168.42.1

i create.............

Service
give it a name and in the credentials fields put
RemoteManager
thepword
with a telephone number that you want to use that is on the isdn

In the IP tab of the service put
192.168.99.10
Dont put a subnet mask

Create an IP route
192.168.77.1 255.255.255.255 and the destination would be the service.

Now set the default gateway of your pc to be the IPO and try and ping 192.168.77.1, the ip route should pick it up and point it to the service which should dial the number and present the credentials for authentication.


ACE - Avaya Certified Expert
ACI - Avaya Certified Instructor
 
Thank you.

ACA - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!
 
The SVCHost issue that TP mentions is caused by the NLA service on XP.

I've disabled it and I don't have run away svchosts anymore

(You may consider disabling the Windows Firewall / ICS service, DNS client and Windows Update service too)

Take Care

Matt
If at first you don't succeed, skydiving is not for you.
 
mattknight the NLA service??

ACA - IP Office Implement
ACA - IP Telephony
ACS - IP Office Implement
CCNA - Working towards.
 
Network location Awareness as it is listed in the services section.
Look here...

which suggests that disabling this is ok - especially if you disable the Firewall service too.

I've disabled the Automatic updates service - which is ok only if you remember to update your PC manually regularly! and finally the DNS client service, which caches DNS lookups - not really that crucial...

However the NLA seems to be the main culprit for the svchost run away!

Take Care

Matt
If at first you don't succeed, skydiving is not for you.
 
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