I ahve no idea why this is...our main line is supposed to ring silently then be picked up by the Call Pilot where the inbound caller can select and extention.
For some reason, not sure how or why, the main inbound number rings at one of the user's desk. If he doesn't answer it gets picked up by the callpilot as normal. I've checked his line settings and all are set to unassigned, jsut like everyone else...in fact, all his setting as set just like everyone else...What on earth is going on? Please help!!!!!
For some reason, not sure how or why, the main inbound number rings at one of the user's desk. If he doesn't answer it gets picked up by the callpilot as normal. I've checked his line settings and all are set to unassigned, jsut like everyone else...in fact, all his setting as set just like everyone else...What on earth is going on? Please help!!!!!