Mailing label "#name?" problem on other computer

[Tfrank]

I have created a database in ACCESS 97 and I am distributing it with the run-time engine to many users. The program seems to work fine on a wide variety of computers and OS, but I have one computer where in a mailing label report the only item that shows up is #name? All other reports work fine on this computer. The computer in question is running windows 95 where I developed the data base with Windows 98SE as the operating system, could this make a difference. Any suggestions would be greatly appreciated to solve this problem. It’s hard to fix something when it is not broken on your system.

Thank in advance for any help.

Tfrank

 

[DavidCat]

you could have references to libraries which were on the W98 computer, but missing on the W95 computer. Go in the design view of any module and look in Tools -> References, maybe there is a tick next to a library which says "MISSING:some_library_name". If so, try removing the reference.

 

[Tfrank]

DavidCat,

Thanks for the quick answer, unfortunately the WIN95 computer is about 1,000 miles from me. I do not have access to it and only the Access runtime engine is installed on it so it is not possible to view in a module. Do you have any other suggestions.

Thanks for the help,
Tfrank