Mailbox number size error message

[IT1Mac]

When I try to create or make changes to an existing mailbox I get a error box that comes us and says the mailbox number needs to be between 6 and 18 digits long. I have the system set to use 3 digit mailbox numbers, and have changed it to variable in an attempt to correct this problem.

The only major change was an upgrade to Callpilot 5.0 about two months ago. I can't find any other place to change or set the mailbox number length in CallPilot. Does anyone else know how or where to look for any other place to set the mailbox number length.

 

[PERRYPJ]

There is a place under Messaging/Messaging Management where you can set the mailbox length to a fixed length or a variable length. If it is currently set to a variable change it to a fixed of 3.

OLD ROLMEN WORKING ON NORTELS AND AVAYA

 

[IT1Mac]

The system was already set for 3 digit mailbox numbers. I set it for variable in an effort to resolve the problem - no joy. The settings in messaging/Messaging Management are not correcting or resolving the problem.

I'm lookin for any other place or load that the mailbox number size can be set to a specific number of digits. Otherwise I'll use my hammer until it takes 3 digit mailbox numbers.