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Mailbox locked
- Thread starter CSK5000
- Start date
dirkfuzzbucket
Technical User
what are you using meridian mail or callpilot?
Do you have administrator access to mail?
Do you have administrator access to mail?
McGruff753
MIS
If you are using Meridian Mail, look about halfway down in the programming for the line Logon Status and make sure it is set to Enabled. You also may want to reset the user's password if they are having trouble logging in.
- Thread starter
- #5
dirkfuzzbucket
Technical User
In call pilot do a search on the users name.
Click on the security tab and make sure the mailbox is enabled.
Hit the password tab and enter a new password.
Test the mailbox then tell the customer.
Click on the security tab and make sure the mailbox is enabled.
Hit the password tab and enter a new password.
Test the mailbox then tell the customer.
NetAdmin2004
IS-IT--Management
On the NAM I tried to reset the password and it has not helped to unlock a mailbox.....
Any other options?
Any other options?
McGruff753
MIS
You reset the passowrd, but did you check, or change, the setting to enabled?
NetAdmin2004
IS-IT--Management
Well after about an hour, it unlocked.....
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