Planetmaker
Technical User
Hi,
another issue we have had since our call manager 4.2 & unity v4 upgrades to 7.1 is that staff cannot access the associated voicemail boxes through vmprofile association on their exts. If the ext is listed as an Alt Ext on unity they can.
Is there any reason/fix for this?
At the moment the tedious workround is to ring through to the the mailbox and press *, enter mailbox id, enter pin etc.
another issue we have had since our call manager 4.2 & unity v4 upgrades to 7.1 is that staff cannot access the associated voicemail boxes through vmprofile association on their exts. If the ext is listed as an Alt Ext on unity they can.
Is there any reason/fix for this?
At the moment the tedious workround is to ring through to the the mailbox and press *, enter mailbox id, enter pin etc.