Mail merge problem...

[ali7878]

Hey Guys,

I have been having a ton of trouble getting Mail Merge to work through Excel, Word and Outlook.

Basically, I’m trying to send out an email to many different people, etc and everything works fine except when I get to “step 6” (in Word) and it says “complete the merge.” When I click the “electronic mail” button, enter the subject line, ensure that all records are receiving the message, and click complete, nothing happens! I have Outlook open… My office version is all 2003…

I know that when I’ve sent successful mail merges, down on the bottom of the Word window it gives a message like “processing record 1” etc… It isn’t doing that this time, which leads me to believe it’s a problem with Word.

I’ve mail merged plenty of times before so I have no idea why it isn’t working. Any help would be greatly appreciated.

And, if you all can't figure out what hte problem with Word is...is there a way to get around it and still use mail merge?

Thanks!
Ali

 

[jfhewitt]

I find it much easier to use an Excel list as a data source for Word mail merge.

 

[Lilliabeth]

Are you sure nothing is happening? Did you check your Sent Items folder or did you include yourself in the merge?

When I try merging to a mail message, with a rather small recordset, it looks like nothing happens, but the mail is getting sent.

jfhewitt, If I understand correctly, the OP is using Excel as the data source.

Lilliabeth
-Why use a big word when a diminutive one will do?-

 

[ali7878]

Yes, I'm very sure that the messages aren't getting sent. I've looked in my "sent" folder and the messages aren't there, unfortunately.

Also, to answer the previous post... I am using an .xls worksheet as my data source.

I'm quite baffled...

 

[jfhewitt]

Sorry...misunderstood your question. Your problem seems to be not mail merge, but email thru Outlook Express.

 

[SkipVought]

Hi,

After your MailMerge fields have been inserted, can you toggle the View Merged Data button on the MailMerge Toolbar?

Can you do a Next Record, Last Record, Previous Record or First Record and see the expected MailMerged data?

Skip,
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[ali7878]

yep, i can view the records and toggle through all of the records...

baffling...