Have a Magix 3.0 system with several lines and phones. Trying to have a group of phones ring initially, then a second group ring if the first group does not answer in a timely manner.
Example:
I want to have phones 200, 201, 202 all ring with incoming calls (during daytime) (Group 771) ;
I want to have phones 200, 201, 202, 203, 204 205 all ring (Group 772) after 3 or 4 rings if the first group fails to answer (during daytime).
8 pots lines coming in on 2 4x12 cards ( system is in Hybrid/PBX mode ).
I've tried having the lines ring to a group and having that group overflow to the next group, but overflow may not meet our needs if only 1 caller is calling at a time.
Thanks.
Example:
I want to have phones 200, 201, 202 all ring with incoming calls (during daytime) (Group 771) ;
I want to have phones 200, 201, 202, 203, 204 205 all ring (Group 772) after 3 or 4 rings if the first group fails to answer (during daytime).
8 pots lines coming in on 2 4x12 cards ( system is in Hybrid/PBX mode ).
I've tried having the lines ring to a group and having that group overflow to the next group, but overflow may not meet our needs if only 1 caller is calling at a time.
Thanks.