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MAGICSPIN DVD-RWR DL PROBLEM

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711782

711782

Technical User
May 27, 2003
108
US
I extracted this drive from a non working PC and installed it in a 1.7 ghz, 512 ram Rig with WXP pro SP2 - Nero 6 ultra (updated)
every thing is connected and jumped properly
I booted the Rig and the drive is recognized in my computer and DM,
it reads all data cd's well but not music,
and it won't read or play any DVD's movies or files as well.
This drive is manufactured by Top-G and the model # is DVDRW 1004IM,
the S/N is p10341022941, it is a 2003 model.
I thought that I might have to upgrade the firmware,
but since Top-G makes this drive with different brand names this turned out to be a big problem for me.
maybe you guys might give me a hand on this issue.
 
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711782,

Considering how cheaply one can pick up a new DVD burner these days (Pioneer 16x dual layer +R/-R for ~$40), I don't know how much of my time I'd waste on a two year old burner pulled from a non-working machine.

If you don't want to buy another burner, you might try to contact Top-G with the serial number to see if it's still under warranty. With it being (most likely) an OEM drive and with the age, it's doubtful, but worth a shot.

Wishdiak
A+, Network+, Security+, MCSA: Security 2003
 
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BigBadBen thx for the file I DL it but I don't know what it is exactly.
(I pulled the drive out of my test Rig some days ago)
is it a firmware file or what...
Whishdiak it's not a question of money, I think that this drive is good and may need a little help from a upgrade of it's firmware :)I
 
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@711782 - yes it is the latest Firmware update Executable (flashprogram and Firmware in one app)...


Ben

"If it works don't fix it! If it doesn't use a sledgehammer..."
 
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It also doesn't hurt to run this utility:

If you ever had another DVD-ROM drive in this system, then the AutoFix utility might help. Also, make sure any remnants of the old drive are gone from Device Manager.

~cdogg
"Insanity: doing the same thing over and over again and expecting different results." - Albert Einstein
[tab][navy]For general rules and guidelines to get better answers, click here:[/navy] faq219-2884
 
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Thx BadBigBen and cdogg. I'll try both and post back
 
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BigBadBem the firmware file was not compatible with this drive,
I was getting a error message, so that's it I'm done with this drive which is still good for CD's read and write but that's all,
it will not recognize DVD's at all,
unless there is something that one have to do with a little 6 prong plug in the back of the drive,
just after the power plug,
it look just like a jumper setting plug!
I've never seen that kind of plug in any other DVD r-rw.
 
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Yes, typically drives have 6 or 8 prongs for jumper settings:

. . . . . . .
. . . . . . .


In the case where the jumper is missing, most drives will attempt to use the setting as "master", though others will use "cable select".

What I would do is remove the other device attached to the same IDE cable. Make sure this DVD-RW drive is using the "end" connector and not the "middle". Let us know if this makes any difference.

~cdogg
"Insanity: doing the same thing over and over again and expecting different results." - Albert Einstein
[tab][navy]For general rules and guidelines to get better answers, click here:[/navy] faq219-2884
 
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CDOGG.Thx anyway but judging from your replay you've not understood my last post, the post state that:
> unless there is something that one have to do with a little 6 prong plug in the back of the drive,
just after the power plug,<

you're talking about the regular 6 prong jumper plug just after and to the left of the sound plug and I'm NOT!
I've installed hundreds of optical drives and I'm well aware of how to jump and cable a drive!
This drive have a "extra" 6 prong plug, to the right of the power plug for which I don't know it's function [morning]
 
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You're right, I didn't understand that you had so much experience from your last post.

However, part of my suggestion is still valid. Have you tried to make the DVD-RW drive the only device on the cable (using ONLY the "end" connector)? Are there any other optical drives showing in Device Manager, particularly ones that are no longer installed in this system?

Also, as you probably already know, no other cable besides power and IDE is needed to read data from a CD or DVD. Therefore, there is either a problem with the drive or something is wrong in Windows. To play DVD movies, you have to have an MPEG-2 codec installed (which comes with apps like PowerDVD and WinDVD).

Unless you give us more detailed information (you never answered whether the AutoFix utility helped), then I don't see how we can be of much help to you.

~cdogg
"Insanity: doing the same thing over and over again and expecting different results." - Albert Einstein
[tab][navy]For general rules and guidelines to get better answers, click here:[/navy] faq219-2884
 
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cdogg yes I did set it up with only this drive and set it to master and DM shows only this drive,
and there are no virtual CD drives installed on this Rig (sometime virtual drives can cause this sort of issues)
Power DVD XP is already installed
the strange thing is that this drive (MagicSpin)
is reading, writing and playing music CD's quite well,
the problem is only with the DVD aspect.
When a DVD disk is inserted autorun flag me to "Please insert a CD", and Power DVD ask me to "insert a disk"
by the way I already had the M$ auto fix file of course have tried it before I posted the "problem"
in fact auto fix never fixed anything in the past.
Auto fix was designed primarily to fix setup problem mostly with Windows and not hardware,
I was thinking of a ASPI thing, but WXP Pro SP2 and Nero 6 have ASPI already![ponder]

 
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711782,

in fact auto fix never fixed anything in the past.
Auto fix was designed primarily to fix setup problem mostly with Windows and not hardware
Click to expand...

AutoFix repairs incorrect or missing registry entries. It has helped in many situations that I can recall. In particular, it can bring back DVD drives or burners that are only being seen as a "CD-ROM" drives, which is why I suggested it. Obviously, it won't fix a hardware problem. After all, it is a software program!

So you have assumed that this is a hardware issue, and you might be right. However, I recommend you try the drive in another PC (preferably on a clean install of XP) before you rule out the OS and a complex registry that might be the culprit.

~cdogg
"Insanity: doing the same thing over and over again and expecting different results." - Albert Einstein
[tab][navy]For general rules and guidelines to get better answers, click here:[/navy] faq219-2884
 
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Hola, sorry that my post about the Firmware did not work...

even though it is a BTC OEM drive, I guess they have programmed it to not update OEM versions of that drive, in that case you may only be able to update the Firmware using non standard means...

ie. This Firmware

another possibility is that you may need to install the ADAPTEC ASPI LAYER (even though Nero has it's own)... or that the drive in question is bummed...


Ben

"If it works don't fix it! If it doesn't use a sledgehammer..."
 
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cdogg I've already done that on two other Rigs that indeed had a fresh install of Wxp pro,
I also installed the drive on a USB Rom enclosure, it was recognized by Windows but with the same behavior.

BadBigBen thx, but your firmware link doesn't go anywhere
I get "critical error could not connect to database" thing
 
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711782,
Well, looks like getting the right firmware update is your last resort. I found this one, though I don't know with certainty that it is the most recent:


~cdogg
"Insanity: doing the same thing over and over again and expecting different results." - Albert Einstein
[tab][navy]For general rules and guidelines to get better answers, click here:[/navy] faq219-2884
 
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@711782 - strange works for me... hmmm... go here and then search for DVDRW 1004IM ... This should be the place, and you have a few too choose from...

@Cdogg - right, it is the last resort, as you said... if the Firmware update does not work it may be a defective drive at that stage...
I had a similar case, where an Aopen CDRW of a friend of mine did not work out of the box, and so I replaced it, had the drive laying around and decided to update the FIRMWARE on it, the first one I tried did not work, but the last one brought the drive back to live...

Ben

"If it works don't fix it! If it doesn't use a sledgehammer..."
 
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Thx guys
cddogg I DL the firmware and flashed the drive but still no DVD read, the flip side is it didn't put the drive to sleep and is still good as a CD R\RW.

BigBadBen, that's a great firmware site they got almost everything,
it's a bit "confusing" 'cause there are so many to choose I'm still working on it I'll let you know,
we're going for broke here [pc3]
 
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Just curious, but what does Nero's Infotool say about the drive?


~cdogg
"Insanity: doing the same thing over and over again and expecting different results." - Albert Einstein
[tab][navy]For general rules and guidelines to get better answers, click here:[/navy] faq219-2884
 
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Hi guys!
I just got back in town (LA)I've tried several firmware and non worked in my favor,this drive is still good as a CD rw only.
I like to thank you all for your attempt to help me on this issue. This worthless drive,
I found out that this drive is not respected at all in fact it's a cheap machine and cheaply made too.
Thx again BigBadBen and cdogg. :)I [thumbsup2]
 
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