Machines Restarting - Stop Error code 000000d1

[chriswoo]

PC's in our office are increasingly restarting themselves (four this week alone). In the Event Viewer the following stop error message is always present - Event Soutce: System Error, Event Category: (102), Event ID: 1003, Description: Error Code 000000d1 then various parameter entries.
The systems are all XP SP1 with MS Antispyware, Office and various financial packages running. Web searches indicate it may be faulting memory but to have so many machines go in such a short space of time seems unlikely. I have run memory diagnostics on one of the machines and it comes back with no errors.

Has anyone else experienced this sort of thing or can anyone suggest what the problem could be.

Thanks for looking.

 

[cyberspace]

I suggest you use the Windows XP Recovery console and run the chkdsk commands on one of the machines and see if that helps matters.

Is there any specific text in the error message?

try: chkdsk /p or chkdsk /r

Usually a first port of call with these sort of things, may help, certainly worth a shot before you start doing too much fiddling

Have you changed any hardware lately?

'When all else fails.......read the manual'

 

[theo1881]

this may help

http://support.microsoft.com/?kbid=892137

Laters, phat, headshape

 

[linney]

HOW TO: Verify Unsigned Device Drivers in Windows XP

http://support.microsoft.com/support/kb/articles/q308/5/14.asp

Plenty of reading here in general about this error.

DRIVER_IRQL_NOT_LESS_OR_EQUAL error
thread779-308429

What has been installed or updated on these machine within the last week? Maybe it is time to try SP2?

Turn off automatically restart on these machine and see if you can get the full BSOD message, it may list the System Driver which is causing the problem.

 

[BadBigBen]

Error Message with RAM Problems or Damaged Virtual Memory Manager {KB 810093} Win XP Home (during restart)

http://support.microsoft.com/?kbid=810093

“STOP:0xD1” Error Message When You Start Your Win XP-Based Computer {KB 316208} Win XP

http://support.microsoft.com/?kbid=316208

Stop 0x000000D1 Error Message When You Turn Your Computer Off {KB 317326} Win XP (with USB device(s) connected)

http://support.microsoft.com/?kbid=317326

“STOP 0x000000D1 IRQL_NOT_LESS_OR_EQUAL Kbdclass.sys” Error Message When You Try to Shut Down the Computer {KB 810980} Win 2000, Win XP (Logitech mouse with outdated MouseWare software)

http://support.microsoft.com/?kbid=810980

STOP 0xD1 error message when you start your Win XP-based computer {KB 839876} Win XP (ACPI issue, a Hotfix is available)

http://support.microsoft.com/?kbid=839876

WRQ AtGuard Program Causes Error Message in Win XP {KB 319870} Win XP (AtGuard version 3.22)

http://support.microsoft.com/?kbid=319870

Ben

"If it works don't fix it! If it doesn't use a sledgehammer..."

 

[chriswoo]

Thanks guys - i have looked through the minidumps produced by these crashes and it seems it may be coincidence as two of the machines reported the Matrox quad driver was the cause and the third was due to the Bloomberg keyboard. I will reinstall the latest drivers for these and see if this helps. The fourth machine was a lock rather than a crash. Thanks again.