M7310 BLF Inverted 1

[ahallai44]

Need some help here. Just installed a refurbished BLF and it is inverted compared to the 24 station speed dial buttons. I reviewed previous posts on this topic and didn't see a resolution for this issue.

 

[exsmogger]

Is this a BLF on a M7310, or is it a KLM attached to a M7324? I'm not clear on what you're asking. How are the buttons inverted?

Brian Cox

http://www.jandjcommunications.com

 

[ahallai44]

This is a refurbished BLF attached to a M7310 phone. I have tried different phones both Release 21 and Release 19D and both are inverted. Phones are on MICS with 6.1 software. When I say inverted the BLF light is opposite from what the station speed dial button is. In other words the 12 buttons on top right of M7310. Say upper left button is DN 221. When DN 221 uses the intercom button it should light up the BLF on the top left portion of the BLF when in fact it lights the bottom part instead?

 

[RikRodgers]

OK...

Take it back to your supplier and tell them to test their equipment before they send it out.

 

[CJG3]

OK Folks, let's not get too hasty.

The display is NOT inverted.
Your labels are.
I have seen people do this way too many times.

When you prees the top left button, the default should be x21 or x 221 depending on DN length.
It corresponds to the top BOTTOM indicator of the left pair.

When the shift key is pressed and then the top left key, it
corresponds to the TOP indicator of the top left pair.

Here's the way I think of it.
Look at the keyboard on a PC.
The row of keys above the letters are the numbers.
Press a button key alone and you get a number.
Press a button key AND the shift key and you get the character over the number.

Same thing with the M7310.
Press the button alone and you get the lower.
Press the shift and the button and you get the upper.

 

[ahallai44]

Sorry to disagree with you CJG3 but the labels are correct. I verifid them by hitting F*0 and then selecting each and they were all labeled correctly. It's definately something with the BLF itself.

 

[ford53]

Take look at the shift key it ponits up not down.

[__] not [21]
[21] [ ]

 

[ahallai44]

Ok. I'm either explaining this incorrectly or totally confused. There are a total of 12 buttons on the M7310 phone on upper right hand portion of the phone. There are a total of 24 speed dialing/feature shortcuts programmable. Without hitting the shift key you use the upper portion of the button. When the shift is hit and then the button the bottom portion is used. Agreed? Example below:

( 221 ) ( 225 ) ( 229 )
(blank) (blank) (blank)

( 222 ) ( 226 ) ( 230 )
(blank) (blank) (blank)

( 223 ) ( 227 ) ( 231 )
(blank) (blank) (blank)

( 224 ) ( 228 ) ( 232 )
(blank) (blank) (blank) (shift)

Now below is what shows up on the BLF when 221 is in use. I indicated this with ##### below. This should be the upper portion not the lower as shown below.

( 221 ) ( 225 ) ( 229 )
(#####) (blank) (blank)

( 222 ) ( 226 ) ( 230 )
(blank) (blank) (blank)

( 223 ) ( 227 ) ( 231 )
(blank) (blank) (blank)

( 224 ) ( 228 ) ( 232 )
(blank) (blank) (blank)

Now I just called my vendor and they tell me this is normal operation for the BLF which I find hard to beleive. Sure would confuse the person using the phone if you ask me.

Can someone please confirm if in fact this is how the device is supposed to operate?

Thank you in advance.

 

[PERRYPJ]

The vendor is correct

OLD ROLMEN WORKING ON NORTELS

 

[cook1082]

When you press the autodial it uses the bottom half of the button.Test it for yourself. Reprogram a button with dnd and see for your self.

 

[ahallai44]

I don't know what phone your using but on the M7310 when you hit the autodial button it uses the top portion of the button not the bottom. Make sure you hit Feature *0 then hit the button your referring to and check. Then also hit shift then the button to check that one as well.

 

[MarvO1]

Well, in North America, at least, UN-shifted is lower, and SHIFTED is upper.
Does your shift button on the right hand side point up????


MarvO said it

 

[ahallai44]

Yes the shift button on the right side of the phones points up.

 

[please123]

While it is confusing it is true - if you were using an 824 it would make sense, more or less

221 is the bottom and 235 is the top of the dual top left button/lamp.

Now if you were looking at the bottom left lamp with the top left button we would have a problem.

 

[RikRodgers]

Sorry, fellas. It sounds like I misunderstood. Shift does equal top lcd, no shift=bottom.

 

[ahallai44]

Ok all. I really goofed up on this one. I don't know why but I truly thought the shift key was for some reason utilizing the bottom portion of the button vice the top. After seeing everyone say it was the top I had to look in the M7310 user guide. Sure enough as it only makes sense the shift key is used for the upper portion of each memory button on the M7310.

My customer mislabeled the phone which threw me off.
Thanks all for clarifying.