M390x upgrades on CS1000

[curtismo]

They aren't upgrading to 9.3 because you only have version 9.0 on disk for 3903 phones.

3904 phones have version 9.3 shipped on CS1000 6.0; 3903 phones have 9.0 on 6.0 and are only up to fw version 9.1 on CS1000 7.5.

 

[curtismo]

Can you IDU the TN that you have placed the phones on? What happens when you do an FWVU on that TN? Does the phone type on the TN match the physical phone type?

 

[DV21]

Thanks for the quick response-

The IDU <TN> response is TN ID CODE M3903, so it does match
The FWVU <TN> response shows that it has version 080

Our CS1000 is running 6.0.0.18, the 3903's should at least upgrade to 9.0 right?

Again thank you very much-

 

[DV21]

I grabbed a 3904 and entered fdls, it started upgrading which made me feel a lot better. I thought the CS1000 wasn't upgrading anything. I thought the 3903's were similar enough to get the same firmware. It's helpful to know that it doesn't.

I had been out for two days, when I came back the line cards wouldn't come online, somehow the RST button was pushed in behind the faceplate, once that was resolved the cards came online. Which led me to believe something happened to stop it from upgrading.

Is there anything else I can check to get the 3903's to 9.0?

 

[DV21]

Got it! Even though the IDU showed that it was a 3903 the ports were all set as 3904's. Had to use ld 97 fdl to configure some of the ports for 3903's

Thanks Curtismo!