M3904 virtual office

[bornli]

Hi all,

I have the following problem:
M3904 user makes a call forward to external on a virtual set but after the midnight routine the forward is cancelled and the CFW key is blank.
Any ideas?

Thxs


DES M3904V
TN 063 0 00 05 PHANTOM
TYPE 3904V
CDEN 8D
HOST TN 006 0 00 15
CUST 0
FDN
TGAR 0
LDN NO
NCOS 0
SGRP 0
SCI 0
SSU
LNRS 16
XLST 2
SCPW 4521
SFLT NO
CAC_MFC 0
CLS TLD FBD WTA LPR MTD FND HTD TDD HFA GRLA CRPD STSD ELA
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNIA CDCA MSID DAPA BFED RCBD
ICDD CDMD MCTD CLBD AUTU
GPUD DPUD DNDA CFXA ARHD CLTD ASCD
ABDD CFHD FICD NAID BUZZ AGRD MOAD
UDI RCC HBTD AHD IPND DDGA NAMA MIND PRSD NRWD NRCD NROD
DRDD EXR0
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
FDSD NOVD CDMR
CPND_LANG ENG
RCO 0
HUNT
CSDN
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
DCFW 4501
KEY 00 SCR 4521 0 MARP
01
02 HOT D 3 #80
03
04
05
06
07
08
09
10
11
12
13
14
15
16 MWK 4501
17 TRN
18 AO6
19 CFW 16 00793024524
20 RGA
21 PRK
22
23
24 PRS
25 CHG
26 CPN
27 CLT
28 RLT
29
30
31


DES M3904H
TN 006 0 00 15
TYPE 3904H
CDEN 8D
VIRTUAL TN 063 0 00 05
CUST 0
FDN
TGAR 0
LDN NO
NCOS 0
SGRP 0
RNPG 0
SCI 0
SSU
LNRS 16
XLST 2
SCPW 0000
SFLT NO
CAC_MFC 0
CLS TLD FBD WTA LPR MTD FND HTD TDD HFD GRLA CRPA STSA
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNIA CDCA MSID DAPA BFED RCBD
ICDD CDMD MCTD CLBD AUTU
GPUD DPUD DNDD CFXA ARHD CLTD ASCD
ABDD CFHD FICD NAID BUZZ AGRD MOAD
UDI RCC HBTD AHA IPND DDGA NAMA MIND PRSD NRWD NRCD NROD
DRDD EXR0
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTU DNDY DNO3 MCBN
FDSD NOVD CDMR
CPND_LANG ROM
RCO 0
HUNT
CSDN
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG GER
DNDR 0
KEY 00 SCR 4926 0 MARP
01
02 HOT D 3 #81
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17 TRN
18 AO6
19 CFW 16
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
27 CLT
28 RLT
29
30
31

 

[johnpoole]

are yor getting an ini during midnights? you can stop scpu untill you find a patch for that

john poole
bellsouth business
columbia,sc

 

[bornli]

sorry, I forgot
It is a Option 11 Rel 4.5

 

[GR8NORTH]

Does the virtual phone also log out of the host phone when this happens?

 

[bornli]

The vitual phones are automatically logged out.

 

[GR8NORTH]

In LD 15 the prompt of VO_ALOHR defines the time of day that the system automatically logs out all virtual phones. I understand that a Call Forward state and target should survive this type of logout but I have never tested it. See the Software Feature guide M3900 Virtual Office for more details. A call to your Nortel support source may be required to confirm feature functionality.

Look into Default Call Forwarding feature. A virtual phone in a logged out state would be forwarded to a number such as voice mail, another PBX extension, or an offsite number.