All,
One of our offices currently is running a CS1000 with digitel M3904 phones. We are having an issue with the phones sporatically losing their displays. It is typically the text in the center of the display ie where the name of the caller will come in. It starts off with a line though it then gradually gets lighter and then disappears.
We have upgraded the firmware (listed below) of the phones and upgrades the patches of the system to the latest release. None of this has fixed the issue. We have verified the ground to the phone system along with the cat5e cabling to the phones.
Any one else seen an issue like this? If so what have you done to correct the issue?
Attached is a picture of a phone that is having the issue.
Existing Firmware
fwvu 4 1 9 8
****M3900 VERSION REPORT****
TERMINAL TYPE = 019
CORE FIRMWARE VERSION = 017
FLASH FIRMWARE VERSION = 087
Firmware upgraded to
fwvu 4 1 9 0
****M3900 VERSION REPORT****
TERMINAL TYPE = 019
CORE FIRMWARE VERSION = 017
FLASH FIRMWARE VERSION = 090
One of our offices currently is running a CS1000 with digitel M3904 phones. We are having an issue with the phones sporatically losing their displays. It is typically the text in the center of the display ie where the name of the caller will come in. It starts off with a line though it then gradually gets lighter and then disappears.
We have upgraded the firmware (listed below) of the phones and upgrades the patches of the system to the latest release. None of this has fixed the issue. We have verified the ground to the phone system along with the cat5e cabling to the phones.
Any one else seen an issue like this? If so what have you done to correct the issue?
Attached is a picture of a phone that is having the issue.
Existing Firmware
fwvu 4 1 9 8
****M3900 VERSION REPORT****
TERMINAL TYPE = 019
CORE FIRMWARE VERSION = 017
FLASH FIRMWARE VERSION = 087
Firmware upgraded to
fwvu 4 1 9 0
****M3900 VERSION REPORT****
TERMINAL TYPE = 019
CORE FIRMWARE VERSION = 017
FLASH FIRMWARE VERSION = 090