M3904 - Call Log only on PDN?

[elturko]

Our office has just switched to 3904s on everyone's desk. So far they've been very well received, with one exception. People who have appearances of multiple DNs on their phones (mostly boss/secretary setups) are concerned that their phone logs all calls presented to their set in the call log, rather than just calls to the primary DN (Key 0). I know the call log can be turned off, but I think they would find it useful if it were only logging calls to the PDN.

Is there any way to make the phones log only calls to the PDN, or will it always log any call presented to the set?

Thanks,
Matt

 

[loevis]

Hi,

the call log will log all calls presented to the set.
You can ofcourse turn the call log on/off, and when turned on, you have the choice to log all calls, or just unanswered calls. You use "call log options" in the sets menu to make this choice.

 

[johnpoole]

if you chose unanswered calls, and set keys to scn or scr is it still unanswered or notpresented?

john poole
bellsouth business
columbia,sc