Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations dencom on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

M3904 Call Log Displaying Unknown Name

Status
Not open for further replies.

HelpAtWork

Technical User
Mar 20, 2008
71
CA
I can't figure out the right CLS to capture the DN and store it in the Call Log options.

When I get a new call I am able to log the call but it has "Unknown Name" and not the ext. When someone calls me i see their ext on my display. Here is a print of my CLS

UNR FBD WTA LPR MTD FND HTD TDD HFA GRLD CRPD STSD
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDA CFXA ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
CDMR
Can someone help me getting the calls to log their proper DN and not "Unknown name"

Thanks
 
I noticed if go to Call log and edit the new "Unknown Name" I see the DN. So this must be a display feature of the DN.

1. Directory/Log
2. Scroll to Call Log (Callers List)
3. Select Call Log (Callers List)
4. View Call Log Breakdown (Use Up and Down Arrows to view)
5. I press the down arrow to view the list
6. Looking at the Call Log with "Unknowm Name" from here options are Dial Edit Delete
7. Click Edit and I can see the DN.
I would like to know have I have have the DN in the Unknown Name part of the this? "Title"??

Thank you.
 
Too tired to type. My question is I would like to have the DN of the new call display as the DN instead of the "Unknown Name
 
Figured it out. You have to have a CPND for it to Display properly.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top