HelpAtWork
Technical User
I can't figure out the right CLS to capture the DN and store it in the Call Log options.
When I get a new call I am able to log the call but it has "Unknown Name" and not the ext. When someone calls me i see their ext on my display. Here is a print of my CLS
UNR FBD WTA LPR MTD FND HTD TDD HFA GRLD CRPD STSD
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDA CFXA ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
CDMR
Can someone help me getting the calls to log their proper DN and not "Unknown name"
Thanks
When I get a new call I am able to log the call but it has "Unknown Name" and not the ext. When someone calls me i see their ext on my display. Here is a print of my CLS
UNR FBD WTA LPR MTD FND HTD TDD HFA GRLD CRPD STSD
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDA CFXA ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
CDMR
Can someone help me getting the calls to log their proper DN and not "Unknown name"
Thanks