M3903 Call Log Password Reset 1

[ViperV12]

I have just started working with the M3903 phones and I have a problem. One system asks for a password when I push the Call Log button. I just need to reset this password. Any HELP will be appreciated.

 

[Nortellian]

http://www.tek-tips.com/viewthread.cfm?SQID=435450&SPID=798&newpid=798&page=1

this link may help.

 

[bulentbuster1]

ld 32

cpwd tn

the password will be 12345678.

 

[ViperV12]

Thanks for the info but it didn't work. I went into LD 32. Put in the CPWD 8 13 (the TN), but the password was not reset. Is this command in a sub directory in LD 32? It has been a while(2 years) since I have done any Opt11 admin.

 

[fatboy98]

ld 32 CPWD then put you TN in

 

[ViperV12]

Tried the last one from fatboy98 as follows
INPUT: ld 32 cpwd
RESPONSE: OVL014

After the d in cpwd the program automatically assume enter and goes to OVL014 I couldn't put in the TN.

Also tried!!!

INPUT: ld 32
RESPONSE: NPR000
.
INPUT: cpwd 8 13
RESPONSE: ERR5110 0000084C ......
ERR030 570 .......

What am I doing wrong?????

 

[Nortellian]

r u sure you got the right tn?

 

[ViperV12]

Yes I did a prt in ld 10 for my DN
TN 008 0 00 13 key 00 h MARP DES ITOFFI
was returned.

 

[ViperV12]

One more question. Is it possible that I have a logi password without enough permissions???

 

[fatboy98]

looks like you doing it right i look up the err code it says contact your technical support
all you should have to do is
CPWD 8 3 that resets back to defaullt which i belevie is 12345678

 

[PERRYPJ]

I JUST DID IT TODAY ON A 25.30 LD 32 CPWD TN, WENT TO PHONE USED 12345678 AND GOT RIGHT IN

OLD ROLMEN WORKING ON NORTELS

 

[Reusser]

After you login, you get the > prompt. then enter

LD 32 This will then give you a . prompt now enter

CPWD 8 3

 

[rwproctor]

Had the same problem as ViperV12, but got it to work. If I entered CPDW 3 13, it didn't change. But CPWD 03 13 worked.
Note the added zero.

Thanks for the solution.

 

[GeauxLSU]

I am having the same problem. I finally got it to work on my phone in the switch that I activated the PW. But I still cannot get it to work on the problem set.

I have tried:

cpwd 4 0 6 3

CPWD 4 0 6 3

cpwd 004 00 06 03

CPWD 004 00 06 03

Why would it reset one set and not the other? Could there be restrictions on that set?

cd

 

[ipeology]

with regards to this question, "One more question. Is it possible that I have a logi password without enough permissions???"

Yes this is possible, go on to LD 17 and chg PWD. On prompt OVLA you can choose which overlay you can only access.

 

[hawks]

I get the same error codes and I'm running rls 25.4

RESPONSE: ERR5110 0000084C ......
ERR030 570 .......

ERR030 talks about 500 buffers so I went to load 17 and moved them up, no help. I know it's not the phone because I can take it to another system and reset the password with no problem.

 

[ViperV12]

Swapped phones and the Password is gone. I could get into the call log with no password. Put the old phone back on it askes for a password???? Are we sure that this is not a phone issue!!!!!

 

[hawks]

The password is in the phone. My problem is I can move the phone to another system and reset the password with no problem. But when I have it on this switch and try to reset the password I get the error codes and it does not reset the password.

 

[jjmcc2]

Can you prt out the TN and post it here? I know you cleared it on another system, I would just like to see why it won't work on this system. Thanks...