M2250 how do you update programmed number?

[ttmcmurry]

We just changed service providers for our customer service line and have a key programmed on the 2250 that auto dials that number.

In our system it's KEY 16 AUTO 91866xxxxxxx.

When I went to LD 20 to CHG type 2250, I get an error message SCH0111 (unexpected response). I'm guessing the 2250 needs to be administered under another LD.

So what I want to do is update the phone number stored in KEY 16, and have it behave exactly has it already does with the auto dial.

Thanks for any help.

 

[GHTROUT]

Attendant Consoles are changed in LD 12

First, print it(them) out

LD 20
REQ PRT
TYPE 2250

Then note the KEY that AUTO is on. Change it in LD 12



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[telebub]

You can also change that key from the console. Press the key and it will blink. Enter the new number and press that key again and it will be stored. It's the same as an autodial on a set.

War Eagle!
Lions Baseball '09!

 

[GHTROUT]

No, you cannot change an "Autoline" key from the console...which is why the feature was developed.

Autodial - that can be changed.

KEY ADL vs KEY AUTO


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[ttmcmurry]

So, having never been though a LD 12 CHG session before, the first thing it asks me for is ERL. Can I just hit enter past all of the fields it asks me for until I get to KEY 16, or do I have to fill everything out with a printout from LD 20 -> PRT -> TNB, making the change where needed?

 

[GHTROUT]

Just return until you reach KEY, then at KEY, enter 16<space>the number

KEY 16 AUTO 9-yournewnumber

Then return until you see REQ again. Note, you will cut off the console if they are on a call


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[telebub]

Oh, I thought the poster was talking about ADL. Sorry, I didn't read it careful enough.

War Eagle!
Lions Baseball '09!

 

[ttmcmurry]

Yeah I was using "auto dial" and AUTO interchangeably and shouldn't have.

Anyhow, thanks GHTROUT, what you said worked like a charm!