Lync sign in stop working suddenly for specific user

[DhananjayB]

Hi,

Lync sign in for specific user has suddenly stopped working... I tried removing and re-adding user on lync server, I have also removed lync user certificate and cleared cache on local system. however this user is not able to sign in to lync 2013 using any system, I have pasted sign logs of that user below.

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1 Login: FAIL (hr = 0x1)
Executing wws method with windows auth auth, asyncContext=00625328,
context: WebRequest context@ :492665640
MethodType:4
ExecutionComplete? :1
Callback@ :125E67FC
AsyncHResult:80f10041
TargetUri:

https://xx.domain.child.local/WebTicketService.svc

OperationName:

http://tempuri.org/:IWebTicketService

Error:
There was an error communicating with the endpoint at '

https://xx.domain.child.local/WebTicket/WebTicketService.svc'.

The server returned HTTP status code '403 (0x193)' with text 'Forbidden'.
The server understood the request, but cannot fulfill it.

.CLogonCredentialManager::QueryForSpecificCreds() Credential user 0x18F63F00 id=15 querying for specific credentials, credSuccess=2, targetName=Microsoft_OC1:uri=abc.xyz@bbb.com:specific:LAD:1, upn=abc@domain.child.local
1.1 ExecuteWithWindowsOrNoAuthInternal: FAIL (hr = 0x3d0000)
Executing wws method with windows auth auth, asyncContext=00625328,
context: WebRequest context@ :492665640
MethodType:4
ExecutionComplete? :1
Callback@ :125E67FC
AsyncHResult:80f10041
TargetUri:

https://xx.domain.child.local/WebTicket/WebTicketService.svc

OperationName:

http://tempuri.org/:IWebTicketService

Error:
There was an error communicating with the endpoint at '

https://xx.domain.child.local/WebTicket/WebTicketService.svc'.

The server returned HTTP status code '403 (0x193)' with text 'Forbidden'.
The server understood the request, but cannot fulfill it.

.
1.2 ExecuteWithWindowsOrNoAuthInternal: FAIL (hr = 0x3d0000)
CLogonCredentialManager::QueryForSpecificCreds() Credential user 0x18F63F00 id=15 querying for specific credentials, credSuccess=2, targetName=Microsoft_OC1:uri=abc.xyz@bbb.com:specific:LAD:1, upn=abc@domain.child.local

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Kindly help.

Regards,

Dhananjay

 

[SAToronto]

Hi Dhananjay
Did you ever resolve this???
I'm having same issue