Lucent 5E switch. Provisioning Custom Ring lines

[SwitchTech3]

I work in Lucent 5E switches (customer side) and some subscribers have Customer Ring (teen lines)(view 1.9) built on their main telephone number with VM. CR TN's have to use the same features as the main TN. Some do not want the custom ring (CR) line to forward to VM but they do want the main TN to forward to VoiceMail. Is there a way to provision the line this way. I'm aware that in view 1.22 I can shut off Call Forwarding Variable for the CR line but how do you turn off Call Forward Don't Answer All Calls and Call Forward Busy Line All Calls? This seems like a difficult nut to crack but I'm sure Lucent has a way to do this. I've already consulted the Lucent 5E documentation. Thanks

 

[jgideon]

I'm pretty sure when I had Verizon do my changes, they told me that the forwarding was all 'linked'--if I had them stop my additional ring numbers from CFV, then they would stop CFB/CFNA as well. Have you tried that?

 

[jgideon]

sorry--just realized that I mis-read your question. I don't think you can have the 'main' number' system forward, but the additonal numbers not. The way they explained it was an all-or-nothing based on the physical port, not the lines(numbers) on the port.

 

[jgideon]

I never did say--with mine, I finally had them get rid of CFB/CFNA, and split the CFV (so only the main number forwards when activated), and I manually forward to voicemail when I leave--the other two distcintive ring numbers allways ring, they never follow the CFV path.

 

[SwitchTech3]

Thanks jgideon. I know the Nortel DMS switches allow you to turn off CFB/CFDA for the Custom Ring lines but Lucent 5E's only allow the CFV to be turned off so only the main TN gets forwarded. Still haven't found a way to have CFB/CFDA turned off just for the Custom Ring lines.
Maybe someday I'll find a way.