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Lotus Notes breaks links

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nstefi1

Technical User
Oct 3, 2008
8
CA
We have a website running on ColdFusion and there is a reset password link on the website which can send out a link to the users to reset their login password.
This is a long link with some parameters.
Lotus Notes users always have problem with the link, because they receive the link changed.
The link has a parameter called section and the url looks like ... &section= ...
Lotus Notes is changing "&section" to a special character (paragraph sign).
I found a similar thread talking about same problem (breaking the links) here:
but we don't have any Exchange server, the web server is sending out the link using SMTP.
Also I tried to do a workaround and generated the link manually and sent out from my Outlook 2007. This way they received the link broken down in 3 lines. It is true that the link is long, but Lotus Notes should not break it up in 3 lines.
We don't have any problems with users who are using Outlook or web mail.
We have lots of members using Lotus Notes and it is really annoying that I have to waste time with this.

Thank you very much for help,
Steven
 
Thank you.
This fixed it.
I already deleted that parameter from the url (&section=home) and the reset link still worked, however your solution is better because I have all the original parameters. I found strange that after I removed the &section=home, I still had another parameter called &activesection=home which was ok for Lotus Notes (it was not encoded and still worked, only converted the word &section)

Also I found that Lotus not really showing the real date of the emails. I downloaded lots of emails which were sent last week and all of them have today's date in the header.
I am using Outlook 2007 and it shows when the email was sent not when I received it.
 
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