Hello to all.
I bought a box of ARCserve 2000 Adavanced Edition Intl upgrade, approximately 1 year ago. For all this time it was working perfectly. But my server had a serious failure of hardware and was necessary to reinstall all.
The document with the Registration ID is lost.
I called to the local office of CA to request them the Registration ID, but they tell me that me cannot help me because is a box and not an OLP.
I have the original invoice, the box, the serial number and five CA products.
I cannot believe that CA cannot helpme!
Please, ¿Someone would be able to help me?
How do I obtain the Registration ID again?
Where I can send a mail requesting the Registration ID ?
Thanks
I bought a box of ARCserve 2000 Adavanced Edition Intl upgrade, approximately 1 year ago. For all this time it was working perfectly. But my server had a serious failure of hardware and was necessary to reinstall all.
The document with the Registration ID is lost.
I called to the local office of CA to request them the Registration ID, but they tell me that me cannot help me because is a box and not an OLP.
I have the original invoice, the box, the serial number and five CA products.
I cannot believe that CA cannot helpme!
Please, ¿Someone would be able to help me?
How do I obtain the Registration ID again?
Where I can send a mail requesting the Registration ID ?
Thanks