Lost Line 1

[gtslabs]

I have a Meridian 8x24-DS system that I lost access to Line 1.
I have tone at the terminal block feeding the connector going into the
system.
I have tried rebooting the system with no luck.
When I select line 1 the get a short pause then a busy signal and the
message "Already joined"
I am not sure what to check next.

 

[Onyx1]

Never seen that before. Just grasping at straws, but try shutting down system, pull the card out, and restart. Once up, shut down again, reseat card, and power back up.

 

[gtslabs]

Thanks but that did not work.

 

[DigitelD]

Is this a Caller ID card? If so, I have had to replace several of them on systems that lost the line ports.

SHK Certified (School of Hard Knocks)

 

[cook1082]

8X24 have 8 L/S card built in to it. The port went bad move it to a line port that is not being used reprogram the phones with it and rename the line.

 

[RikRodgers]

Have you tried f*0 on your line 1 button? Even if the port is bad, you should never see "already joined".

 

[gtslabs]

With F*0 I get 001 then my number. I hit show and it says "not redirected"

I am going to try and put it on a different port as cook1082 suggested.

 

[gtslabs]

Well, I moved the physical wires to Line 4 and was able to get that working. It assigned the line 4 to a different button on my phone. I removed Line 1 and now with F*0 that button is blank.

How can I move the line 4 back to the button where line 1 was originally?

 

[DigitalMind]

Feature *81 = Move line buttons around

 

[bigcat919]

Maybe the line is frozen....try removing the cross-connect wire, then replacing it. works when the line is frozen.

 

[RikRodgers]

If his co port was locked up, a power cycle should have released it.