Lost CD/DVD Drives

[GLSmyth]

It appears that I have lost both my CD and DVD drives, apparently at the same time.

Neither shows up in Windoes Explorer. I went to the Device Manager and there was an exclamation mark next to both. Rebooting did not help. I uninstalled, then scanned for new hardware changes. Both drivers were installed and both indicated a problem with the installation, so there are still exclamation marks next to them.

I have an HP DVD drive that works via USB so I plugged that in. Windows XP Pro found the driver and installed it, however it also has an exclamation mark next to it.

I have done a virus check in case that is the cause of the problem, but have found nothing.

I am at a complete loss as to what is going on. I can't even reinstall the operating system because I do not have a CD drive.

Any help with this would be greatly appreciated.

Cheers -

george

 

[linney]

Do you have Nero that come with InCD, that has sometimes caused problems with drives. This is a Reg Fix that sometimes fixes up strange drive errors. It is CD related, it may be worth a try, just make sure you backup any Reg Keys before trying it.

CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19, or Code 39 After You Remove Easy CD Creator in Windows XP

http://support.microsoft.com/kb/314060/EN-US/#kb1

 

[GLSmyth]

I found the answer to the problem at

http://tinyurl.com/y8922e.

Not sure what caused the problem, but I am glad to have found the solution.

Thank you for the reply.

Cheers -

george