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Lost all sound!

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rabhrab

Technical User
Aug 9, 2003
4
GB
In the Control Panel, when I select the icon Multimedia, then Audio I have just greyed out boxes. Also in the Control Panel, although the icon Audio HQ is visible, when selected nothing happens. In the Device Drivers of My Computer I have listed under Other Devices a PCI Multimedia Audio Device with a big yellow question mark through it. In my system I have an ATI Rage Fury graphics card that started acting up and when I tried to re-install its drivers from the CD rom that came with the system all hell broke loose. I could only get 16 colour display, the computer failed to boot up except in safe mode, etc. I have finally got it running more or less normally, except for the lack of any sound whatsoever. Hope you can help?

 
Usually that means there is an irq issue between the video and the sound drivers.
What os is this?
I would suggest your first remove all sound drivers. If your video is an agp or pci card then remove all of those drivers as well. If your video is onboard then dont remove the drivers.
Then boot up and see what dev mgr says.
It may be possible that you will have to move the sound card to another pci slot. Then boot up again and see what you have.
Then install sound and get that working and then install video. turn computer off after each job, not just a reboot.



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I should have also pointed out that sound cards like certain irq's i forget which ones offhand, but you can google that.
If you have another pci device using the irq's that your sound card wants, then take that pci device out as well, unless, of course, if its your video card. Again, it pays to move the sound card to another pci slot sometimes. That often gets you the irq you wanted.


Good advice + great people = tek-tips
 
I would look for updated drivers for both devices. The old ones might not be SP2 compliant.

David
 
I did ask what os he was using. We dont know that yet and we dont know if he has sp1 and sp2 installed. But a good point, especially, if, as you say, if sp2 is installed.


Good advice + great people = tek-tips
 
Thanks for the advice,garebo and dglienna, I am running 98 SE on a 500Mz P3 with 256Mb RAM, 12Gb HD, Soundblaster PCI512 card. I have downloaded new drivers for the ATI Rage Fury card but it causes the whole system to throw a wobbly and I'm back to square one with 16 colours etc.
 
If you are running win98se then newer drivers may nor may not help you.
I would take all pci and usb items off your computer, go to bare minimum. Then do as i suggested above.
Is your video is built in?
What is built in and what is on cards?
Its likely an irq issue, sound if notorious for that.
Sound should always be installed before anything else once the motherboard is stable.



Good advice + great people = tek-tips
 
Hi garebo, thanks again for your help. Its a ATI rage card which also has DVD player installation. I assume its not on board, but separate?
 
Well, you can tell even without opening the pc. If the video connection is in the lower right section of a tower pc, then its an add-on card. If the video connector is close to or in the same area as the mouse, keyboard, parallel port, etc, then its built into the motherboard.
This makes a difference because if its onboard then you dont want to uninstall video drivers and not be able to boot up. But if its an add-on card then you can uninstall the drivers and windows will use a standard driver until you install the proper ones.
Let us know if the video card is an add-on (in an agp or pci slot) in the lower right section at the back.
Either way, i still suggest you uninstall and take out all pci cards. You have to open your pc to do that. It could be something you havent done before? Only reason i say that is you dont seem to be clear on if your video is onboard or a pci or agp card, right?




Good advice + great people = tek-tips
 
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