Hi
we have an SMG 2 shelf running rel 5
At approx 0810 to 0825 hrs the second shelf MGC card (4 1) will re boot its self with the msg "lost ip connection to primary call server" (which i take to mean the CS on the CS1K ?) we put in a separate cisco switch between the CLAN and the SMG to log where the disconnection occurs and it always points to the SMG.
the MGC has been replaced, all loadware and patching are upto date on CS1K and the SMG.
there is only a FALC and a DGLC card in this chassis.
I have observed the reboot and nothing in the enviroment appears to be causing this. Customer reports no data issues on their network.
I wondered whether the other MGC (in 4 0 ) or the local CS could be causing this issue, but can't see how.
anyone any ideas?
we have an SMG 2 shelf running rel 5
At approx 0810 to 0825 hrs the second shelf MGC card (4 1) will re boot its self with the msg "lost ip connection to primary call server" (which i take to mean the CS on the CS1K ?) we put in a separate cisco switch between the CLAN and the SMG to log where the disconnection occurs and it always points to the SMG.
the MGC has been replaced, all loadware and patching are upto date on CS1K and the SMG.
there is only a FALC and a DGLC card in this chassis.
I have observed the reboot and nothing in the enviroment appears to be causing this. Customer reports no data issues on their network.
I wondered whether the other MGC (in 4 0 ) or the local CS could be causing this issue, but can't see how.
anyone any ideas?