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Loss of Internet 1

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macten88

Technical User
May 11, 2004
212
US
I'm working on a friends Dell Inspiron B130 laptop with XP. This laptop can't connect to the Internet. Wireless won't work. Cat5 cable won't work. My network is fine.

I did a restore back before the problem started. Didn't help.

I installed FireFox. That doesn't work either.

I ran a virus scan from a U3 flashdrive. It found nothing. She hasn't been surfing porn so it's not loaded with spyware.

Any ideas?
 
I got the network adapter working by running the following commands:

netsh int ip reset reset.log
netsh winsock reset catalog

but the wireless is not working........
 
Hi,
Does your wireless router ( or your network control software) block unknown computers from accessing the network?



[profile]

To Paraphrase:"The Help you get is proportional to the Help you give.."
 
It's not blocking by MAC address if that's what your talking about.
 
Hi,
Yes..But does it need to have new computers somehow authorized to connect wirelessly?
I am assuming your other computer(s) can get a wireless connection to the internet.




[profile]

To Paraphrase:"The Help you get is proportional to the Help you give.."
 
I'm in an apartment building and there are a ton of wireless networks in here. It can't see any of them.
 
I've got WPA set up and the ssid is set to show. It can't see my ssid.
 
I'm thinking of reinstalling the driver for the wireless card.
 
Device Manager is clean. The wireless adapter is a:

Intel(R) PRO/Wireless 2200BG Network Connection

it just says that 'this device is working properly' and it is 'enabled'.
 
And to answer an above question. My laptop connects wirelessly to the network.
 
Update: I noticed in Add/Remove Programs that there is software for the wireless adapter. I clicked 'repair' and it now sees a ton of networks. I can't find my 'key' but it looks like I solved the problem.
 
The WPA Shared Key: will be stored inside the Router. You access the Router via a browser using the IP Address for the Router. Look under any Wireless Security heading on the Router page.
 
Thanks linney. I forgot you could see the key on the interface. I got her laptop back online.
 
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