Loss of control process ifind.exe

[swilsonjr]

I've seen this in the forums here for awhile. I've discovered what causes it on my system. There is a registry entry:

HKLM\Software\Commvault systems\galaxy\instance001\machines\accounting\djobresultsdir\

the path under this registry entry was pointing to the d: drive. this system doesn't have a d: drive and ifind was presumably crashing because it couldn't write to the log files. My question is why does this registry entry keep changing to the d: drive every time this server gets rebooted. it's easy enough to fix it but a little annoying.

 

[birky]

have you logged it with support....maybe they could produce a patch for you



Birky
CommVault Certified Engineer

 

[Calippo]

Looks like you need updates 0947 and 1024, this is ontop of 7.0 SP4a.

regards

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EMCTA & EMCIE - Backup & Recovery
Legato & Commvault Certified Specialist
MCSE