Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Losing to Toshiba

Status
Not open for further replies.
VoIPP

VoIPP

MIS
Jan 28, 2009
555
US
26 Phone / PRI VoIP System.

Customer says they are going with Toshiba.

Reasons:

1. Toshiba offers 7 year hardware warranty.

2. Their research turned up info that Avaya has problems with high call volume although they did say it was not neccessarily the IPO that had the problems.

Need some ammo here.

Thanks.
 
Sort by date Sort by votes
It would depend on the senario. What features are they looking at and need. I don't know what Tosh systems are like now, haven't worked on one since the DK280's (and they were limited!!)

With only 26 phones, I wouldn't think that high call volume would come into it (and it's not something I have come across/heard)

7 year hardware warranty should only matter to the maintainer as, assuming they have a contract, you will be replacing kit if it went faulty!

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

Football is not a matter of life and death-It is far more important!!!!
 
Upvote 0 Downvote
I also think the IP Ofice will win out on features if that's what is important to them, I agree if the system is maintained that any failure is covered as long as they are covered. I have a couple of sites with 120 channels (E1) in and they have no issue with high call volume and useage, Have you done a Demo? That's you real chance to shine

ACS - IP Office Implement

"I'm just off to Hartlepool to buy some exploding trousers
 
Upvote 0 Downvote
Once our customers see VM Pro in action is usually when we seal the deal :)

ACS - IP Office Implement

"I'm just off to Hartlepool to buy some exploding trousers
 
Upvote 0 Downvote
Demo with VM Pro, PM Pro and throw on a One-X mobile and I think you will be ok.

I'm not sure of the details, but 0% finance is doing well for Avaya at the moment also.

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

Football is not a matter of life and death-It is far more important!!!!
 
Upvote 0 Downvote
Yes we have sold 6 systems this month (1 just today) and the 4 years interest free credit certainly helped!!

ACS - IP Office Implement

"I'm just off to Hartlepool to buy some exploding trousers
 
Upvote 0 Downvote
i should say in the last 4 weeks not just in the last 3 days :)

ACS - IP Office Implement

"I'm just off to Hartlepool to buy some exploding trousers
 
Upvote 0 Downvote
ignat. got a link?

Never argue with an idiot. bystanders won't be able to tell the difference.
 
Upvote 0 Downvote
You need an SSO account to access this link !



RTFM.gif



ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!
 
Upvote 0 Downvote
cheers, i set one nup about a year ago. ill have to try annd find the login details....

Never argue with an idiot. bystanders won't be able to tell the difference.
 
Upvote 0 Downvote
You will need to change your password then :)


RTFM.gif



ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!
 
Upvote 0 Downvote
I think VM PRO is going to be my foot in the door.

The customer is a small electric utility. They want a system that can take a call when the customers power is out, lookup up a phone number in a database, return the customers address, then send an email with the address to a truck in the field. I can do all that and more in VM PRO.

I would be surprised if Toshiba voice mail could do the above but I honestly don't know anything about Toshiba.

When I went in to do the demo the guy I was supposed to meet called in sick. The person I wound up talking to wasn't real interested in seeing a demo so I only got to do my power point presentation.

 
Upvote 0 Downvote
VMpro is the best solution there is
Setup the things he need and show it

Then they are happy and you have the deal


RTFM.gif



ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!
 
Upvote 0 Downvote
we use the IPO in very busy taxi firms. i mean calls in call status as long as your arm, and its just runs and runs and runs. we also use the IPO at Preferenial Insurance with a fairly complex VM Pro AA ( guys also are very very busy.

We also use SIP extensively now and again, its a painless operation.

I really dont think you have any worries. If you need references let me know.
 
Upvote 0 Downvote
Status
Not open for further replies.

Similar threads

cjm8535
  • Locked
  • Question
Avaya IP Office 500v2a - Losing Audio on Station to Station Calling 2
Replies
5
Views
170
cjm8535
cjm8535
Qzwsa
  • Locked
  • Question
J-series phones losing extension login
Replies
1
Views
98
IPOTS
I
LidLock Technologies
  • Question
IP Office Server Edition R12 Unable to connect to remote WebLM Server
Replies
2
Views
194
LidLock Technologies
LidLock Technologies
Rhinorhino
  • Question
Voicemail to email strange issue
Replies
0
Views
186
Rhinorhino
Rhinorhino
Rhinorhino
  • Locked
  • Question
Voicemail speech to text license 3
Replies
5
Views
803
Shaun E
Shaun E

Part and Inventory Search

Sponsor

Back
Top