Losing Network Connections.

[alainb]

I have Widows 2000 pro server and windows 2000 pro desktop.

Out of the 50 users I have Two of them are experiencing this. They have severals letters maps to the server (Data only). Eg. L drive.

Eg. situation, opens a doc on the L drive, after a bit, if they try to save it gives them an error message that Path does not exist. They have then to go with Explorer and double click the L drive to remove the little red X.
Then they can save.

Sometimes when they double click on them, They get the error message: Logon Failure: unkown user name or bad password. When this happens the only thing they can do is reboot to retore the connection.

 

[Seaspray0]

Just out of curiosity... 1. Are other users accessing the same data file while these users are making changes (possibly making changes to them too)? 2. Do these users have these files cached to be used as offline? I really don't know the cause, but whenever I troubleshoot, I look at any setting or condition that can affect the operation that is failing.

 

[Serbtastic]

This is due to the autodisconnect feature in Windows 2000. have a look at this Microsoft Q article for resolution:

http://support.microsoft.com/?kbid=297684

 

[SteelBurner]

I've experienced the same problems on many installations. Solved that with a line in the user login batchfile where also network drives are mapped etc.

net config server /autodisconnect:-1

The same line is running when the Administrator logs on to the server.

Problem never occured anymore.

SteelBurner

 

[alainb]

Thanks Seaspray, good advise.

But the article that Serbtastic mentions worked.
I don't have access to the servers so I can't
add a batch files in theirs profiles.

but changing it on the machine is working so far.
Thanks everybody.