Losing Network Connection

[slr22]

I have a gateway machine that has Windows 98SE on it. When the user first starts up his computer he can access everything just fine (shared drives, outlook, etc) however after he is using it for a while it all of a sudden will lose his network connect and can no longer access the shared drive. It doesn't happen all the time, but now and again. Then he logs off his computer and tries to log back on and it gives him the error: "The domain password you supplied is not correct, or access to your login server has been denied". He then has to canel out of the login screen so he can get into his computer and shutdown. Does anyone know what is causing this to happen. I just got done formatting that computer because he was having issues and I thought that cleaning it out would take care of it, but it hasn't. Any help would be appreciated.

Thanks,
Sandy

 

[edfair]

Try adding NETBUI as a protocol and see if that helps the situation.

Ed Fair
Give the wrong symptoms, get the wrong solutions.

 

[slr22]

NetBUI has already added. Any other suggestions?

Thanks,
Sandy

 

[edfair]

What type of network layout? Sounds like something is going to sleep.
You could try doing a ping while it is not responding to see what is losing the signal.

Ed Fair
Give the wrong symptoms, get the wrong solutions.

 

[slr22]

We have a LAN where every user has to connect to our domain. We assign static ip address to every user.

I have not tryed to ping while it was not responding. I will try that next time it happens. He is still able to work in another program (a telnet session) that you have to be able to see a IP address on our network in order to use it. The shared drive that is set up is set to everyone so anyone who has access to our network has access to the shared drive so I would think that if he is connected to the network he shouldn't get denied access to the shared drive after working in windows for a while.

Thanks,
Sandy

 

[edfair]

Agree with your logic. Telnet is travelling the same path. So at least the physical wires are OK.

You might also check to see if you are working with mixed manufacturer NICs. Sometimes this leads to some wierd problems.

Ed Fair
Give the wrong symptoms, get the wrong solutions.

 

[slr22]

Everything that is in the computer came with the computer when we got it from Gateway. The network card is integrated with the motherboard.

Thanks,
Sandy

 

[mattjurado]

Can you try disabling it, and throwing in a different card as a test?

Matt J.

 

[edfair]

How about diagnostics for the chip? Or even new drivers from the chipmaker's site? Or even Gateway's.

Ed Fair
Give the wrong symptoms, get the wrong solutions.

 

[delta130]

I have the same problem with my 98SE machines, along with the added problem of losing communications with network printers. We have four different machines from two different suppliers, all with dirrerent NICs. I don't believe its a NIC issue, I don't have this problem with the few XP or 2K machines we have setup. I believe the problem lies in 98's TCP/IP stack.

I'm following this post too,

Dave

 

[mattjurado]

Delta

We have hundreds of 98 machines that we have put out over the years, I'm not going to say 98 ip is the most robust thing in the world, but I've not seen this problem. Try reloading your ip stack on a couple of affected machines. In your situation, I'd be more apt to look at your hub, or cards being strictly 10mb versus 10/100.

Matt J.

 

[slr22]

Unfortunately it is one of those low profile machines and we do not have any low profile network cards laying around. I just got done formatting the machine and it was having this problem before I formatted it. I use to have machine that did a similar thing and when I formatted it, it never happened again. I could try to download the latest driver for that card I guess and see if that fixes the problem.

Thanks,
Sandy

 

[tviman]

Sandy,

Before you reformat this machine again, take it to another station and use that stations physical connection. I'm leaning more to a physical problem rather than a software problem.

I had a similar problem a few years ago on a RISC/6000 system. Seems a few of the terminals would occasionally drop their connections to the server. I spent long hours and more than a few weekends tracking the problem to faulty CAT5 connectors.

There's always a better way. The fun is trying to find it!

 

[jazzgirl]

I had a very similar problem with one of the boxes on my home network which is 2 XP Pro boxes connected to a switch. I can't remember if I ever saw this option on my 98 setup but in device manager, network adapters, properties, see if you have a tab for power management. If so, check to see if there any box is checked. On my onboard nic advanced properties is a checkbox for "allow the computer to turn off this device to save power." I had no idea it was checked. I unchecked it and haven't had any more problems. Not sure if you have this option but it wouldn't hurt to check.

Jazzgirl

 

[robros]

I have something along those lines as well a WIN98 box connection to our windows2000 network the connection runs fine for a few weeks and the one day it will not connect. I have replace the card and cable check the physical connection to the network with another machine i have even moved the new card to a differnt PCI slot, I just cannot figure this issue out. Maybe this might help someone

I did notice this error when rebooting however i just unistalled and reinstalled the tcp/ip protocol and thought that would fix the problem.
The error message read like this

PORT 6515 Error
Make sure tcp/ip transport is setup correctly and that no other apps are arleady listening on that port.

If that is the case how can I test for that to see what is working on 6515

Any IDeas and I hope this may help others.



Your Al Meyers Kid..You Look Pretty Stupid To me.

 

[cdogg]

Start a new thread and reference a link to this one.

The best way to reference a link is to just use the thread number at the top. For example, just by typing the one from this thread, I get a link in post like this:

thread615-663365

~cdogg
[tab]"All paid jobs absorb and degrade the mind"
[tab][tab]- Aristotle