Looking for service company

[atektalk]

I have a nortel, norstar system in my office and we are looking to get some service contract to maintain our systems.
Please let me know if you have had service that really worked for you.

 

[Johnthephoneguy]

It depends on what area you are in. most of the major Telco's do support the Norstars but they charge you an arm and leg for it. you can look for an authorized nortel partner in your area and they are usually alot cheaper. If they are an authorized nortel partner they are supposed to have qualified technicians/engineers.

 

[atektalk]

Was actually jus on their site, let me see who does the kind of servicing i need near my area, on the norstar systems we have without charging an arm and a leg. Thanks anyways.

If anyone knows of service companies in VA, USA who are not very expensive but provide reliable service, please let me know.
Thanks.

 

[hawks]

Where at in VA?

 

[lugerlover]

black box will service it under contract or 150 an hour 2 hour min without

 

[Johnthephoneguy]

If you are in Northern Va I know a really good company with excellent references. I don't work with them now but was partnered with them on a school contract before.

 

[atektalk]

I am in Northern Virignia, and would there be a contact number for Black Box ??

I am in Mclean, VA

 

[lugerlover]

contact
barry.wolf@blackbox-vs.com
he can help

 

[Johnthephoneguy]

This is a smaller company than black box but they handle alot of norstars and have great techs.

http://www.bwcominc.com/

 

[deelee74]

If Verizon is your telco, they will sell you a contract to maintain your system. That's who I work for.