looking for replacement IVR system

[lounytoon]

I'm currently running a Definity G3si R11 and Octel 200 with a VMX Works IVR. I need a replacement IVR system for Works but am not sure where to start. Since the Octel hardware is set to sunset in 5 years, I would prefer to not upgrade to Octel Designer.

Would love to hear your suggestions. Thanks!

 

[hwngambler]

Take a look at periphonics, I think they will have somthing to offer to you.

J Cadina IV
AKA (HWNGAMBER)

 

[lounytoon]

Took a look, it looks like Periphonics' IVR/CTI products are only compatible with Nortel and Meridian PBXs.

Specifically, something that can accept policy number entries then run data dips into an AS/400 system then respond with the account information. Anything else would be a an added plus.

 

[mattKnight]

Envox?

http://www.envox.com

Take Care

Matt
If at first you don't succeed, skydiving is not for you.