looking for patches and how to set them up

[tetote]

I have been looking for patches for Nortel CS-1000. The patches are: MPLR23530, MPLR23780, MPLR24399 and MPLR24193.

Does someboy know where I could find this patches and the proper way to set them up?

the realese that I have is 5.0

 

[bhassell2000]

If you need to ask how to install them I would get a vendor to do it.

Thanks,

Buddy

Linked in Profile

http://www.linkedin.com/in/buddyhassell

 

[tetote]

I think I did not make my question correctly, I'm looking for the process of installing them, for example if I need to install one of this patches first then the other, things like that.

The other problem is where can I get this patches?

 

[gwebster]

Patches for CS 1000 are accessible at

http://support.avaya.com/espl

 

[DFKSydney]

And if you are still asking for a process and order to install..... get a vendor

 

[Johnthephoneguy]

Its not as simple as you are probably thinking it is Tetote.

JohnThePhoneGuy

"If I can't fix it, it's not broke!

 

[nessman]

Call your vendor. If you're covered under a maintenance agreement with them, this should be included in the monthly charge. You're paying for it - let them do it.

Looking around the ESPL site, I don't even see those - so they may have been superceded.

They don't release these to the general public for a reason, and I believe Avaya policy is your PBX must be covered under a PASS agreement first.

 

[bhassell2000]

I heard if you patch a PBX not under a PASS agreement Avaya will threaten to pull your partnership if they can prove you did it

Thanks,

Buddy

Linked in Profile

http://www.linkedin.com/in/buddyhassell

 

[nessman]

Buddy is correct. We are under strict orders not to patch a customer's PBX that's not under a PASS agreement. It's frustrating for us because we patch until the customer ponies up $$$ for a PASS agreement. But thems the rules.