Looking for docs on VSR COVoice

[jaxuser]

Does anyone have a good source for documentation on the VSR COVoice? I have a customer with an old SX200 Light and the CSR COVoice voice mail.

Any information would be appreciated.

 

[kwbMitel]

You know what I do when I'm in your situation?

Go to your customers office and challenge them to point out any electronic device in their office that is older than 7 years. this includes: calculators, clocks, coffee warmers, computers, anything.

I'm willing to bet the cumulative age of all of the devices is less than the age of that voicemail.

Then ask him which devices he can do without. I'm willing to bet the voicemail is not one of them.



*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.

 

[nytalkin]

It is amazing. I seen some installations that are old enough to vote but the customers think that the equipment should last until it is old enough to colleect social security.

NO GOOD DEED GOES UNPUNISHED!

 

[idahomitel]

What kind of information on the COVoice do you need?

 

[jaxuser]

Thank you, idahomitel, any information on basic maintenance would be appreciated so that I can do a little service for them before we get them to upgrade. They want to change auto attendant messages and I believe they have some bad ports from the little information I can get out of them.

 

[idahomitel]

I'd be happy to help. Is there a private email I can reach you on? (I'm not seeing the option here.)

 

[jaxuser]

Idahomitel, thank you for the response. I just obtained a soft copy of the installer guide so I think I am set.

 

[MitelInMyBlood]

You can also get docs and entire COVoice systems from the secondary market. DEAN Enterprises still sells 'em. 800-451-2089. You'd be surprised what there's still a market for. There's even still a market for the SX-50. I know a guy down in S. Texas near Brownsville who still has an old Mitel Entrepreneur in service.