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Looking for a way to duplicate only sidecars from one phone to another

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Randy MMC

Technical User
Feb 11, 2020
5
US
Hello,

We have a help desk that is adding sidecars to all of their phones. There are roughly 50 or so of varying levels. Each of which has a nearly unique button layout on their J169's. However, the sidecar's we'll be adding will all be the same. Is there a way to apply a set button config on a sidecar to all of these phones in any other way than a) duplicating the entire station, or b) manually typing them? If someone has any suggestions i'd appreciate it. I'm looking through documentation and the google's, but no luck thus far. :(
 
Interesting discovery (I'm new to Avaya, sorry) is that you cannot update labels remotely but if you duplicate a station, it will move the labels as well as the button assignments over to the phone you're duping to. My biggest mistake was showing the Help Desk i could do that, now i have 3 more tickets. [cyclops]
 
you can duplicate a station but not the side cars to the best of my knowledge, maybe with provision but that software is very expensive to lease from Avaya.

 
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