Logs contact Store

[renedds]

Dear Friends
I have a problem contact the store that I am not able to find out why the problem.
The system is installed on a Windows Server 2008 64bit where are the Voice Mail 7.0.23, the IPO is in version 7.0.23 latest version available on the Avaya.
The problem is that in the logs folder for CS, a file is being generated where it is constantly increasing in size and its content is always the same.
Already have reviewed all the settings but can not find anything that seems to be causing the problem, already revised the write permission settings folder but it still does not help with this error ...

2011-10-24 15:51:39,887 [WrapperStartStopAppMain] INFO com.swhh.cscm.admin.Audit - Property setting witness.home=..\..
2011-10-24 15:51:39,888 [queue.name.alarms-0] INFO com.swhh.threads.QueuedJobThreadPool - Longest run on queue.name.alarms occurred, of 2ms. Type=Alarms.add
2011-10-24 15:51:40,023 [WrapperStartStopAppMain] INFO com.swhh.cscm.admin.Switch - Found local IPv4 address: 127.0.0.1
2011-10-24 15:51:40,024 [WrapperStartStopAppMain] INFO com.swhh.cscm.admin.Switch - Found local IPv4 address: 192.168.10.49
2011-10-24 15:51:40,097 [WrapperStartStopAppMain] INFO com.swhh.cscm.admin.StnPool - Station pool retain.assigned deleted
2011-10-24 15:51:40,122 [WrapperStartStopAppMain] INFO com.swhh.cscm.admin.SystemBean - Active/Standby decision based on: number of standbies known=0, is or has been configured for Distributed Standbies=false, Main Standby known=false, Still in startup=true
2011-10-24 15:51:40,122 [WrapperStartStopAppMain] INFO com.swhh.cscm.admin.SystemBean - Recorder going ACTIVE
2011-10-24 15:51:40,204 [ThreadWatcher] INFO com.swhh.threads.ThreadWatcher - Thread Watcher started
2011-10-24 15:51:40,205 [Mailer thread] INFO com.swhh.cscm.engine.MailerThread - MailerThread started
2011-10-24 15:51:40,206 [DiskManager thread] INFO com.swhh.cscm.engine.DiskManagerThread - DiskManager thread started
2011-10-24 15:51:40,209 [DB thread] INFO com.swhh.cscm.eware.EwareThread - DB Thread started
2011-10-24 15:51:40,211 [Time Driven thread] INFO com.swhh.cscm.engine.TickTockThread - TickTockThread started
2011-10-24 15:51:40,212 [CSIPO thread] INFO com.swhh.cscm.engine.CSIPOThread - CSIPOThread started
2011-10-24 15:51:40,221 [WrapperStartStopAppMain] INFO com.swhh.cscm.webapp.CSCMContextListener - webapp cscmweb starting
2011-10-24 15:51:40,222 [SNMP thread] INFO com.swhh.cscm.engine.SNMPEngine - SNMPThread started
2011-10-24 15:51:40,225 [Time Driven thread] INFO com.swhh.cscm.engine.TickTockThread - Total Memory = 133234688. JTAPIThread: addressobservers x 0, callobservers x 0, agentlocations x 0, stationoccupants x 0. AgentTrack: skillgroupwatchers x 0. DirectoryLookup: directory x 0. SSCPool: sscportmap x 0, freesscports x 0, busyports x 0 . VDNTracking=0. Alarms: Filters=0 cached=1 Queue=0 csipo-7_8sp1_16
2011-10-24 15:51:40,229 [CSIPO thread] ERROR com.swhh.cscm.admin.Alarms - Alarm raised alarms.softphone.processfailed [MSG3495552058.wav] [short block]
2011-10-24 15:51:40,233 [CSIPO thread] ERROR com.swhh.cscm.admin.Alarms - Alarm raised alarms.softphone.processfailed [MSG3495885463.wav] [short block]
2011-10-24 15:51:40,233 [CSIPO thread] ERROR com.swhh.cscm.admin.Alarms - Alarm raised alarms.softphone.processfailed [MSG3495886502.wav] [short block]
2011-10-24 15:51:40,234 [CSIPO thread] ERROR com.swhh.cscm.admin.Alarms - Alarm raised alarms.softphone.processfailed [MSG3495890382.wav] [short block]
2011-10-24 15:51:40,235 [CSIPO thread] ERROR com.swhh.cscm.admin.Alarms - Alarm raised alarms.softphone.processfailed [MSG3495890882.wav] [short block]
2011-10-24 15:51:40,236 [CSIPO thread] ERROR com.swhh.cscm.admin.Alarms - Alarm raised alarms.softphone.processfailed [MSG3495891827.wav] [short block]
2011-10-24 15:51:40,237 [CSIPO thread] ERROR com.swhh.cscm.admin.Alarms - Alarm raised alarms.softphone.processfailed [MSG3495892587.wav] [short block]
2011-10-24 15:51:40,237 [CSIPO thread] ERROR com.swhh.cscm.admin.Alarms - Alarm raised alarms.softphone.processfailed [MSG3495893100.wav] [short block]
2011-10-24 15:51:40,237 [CSIPO thread] ERROR com.swhh.cscm.admin.Alarms - Alarm raised alarms.softphone.processfailed [MSG3495893355.wav] [short block]
2011-10-24 15:51:40,238 [CSIPO thread] ERROR com.swhh.cscm.admin.Alarms - Alarm raised alarms.softphone.processfailed [MSG3495894214.wav] [short block]
2011-10-24 15:51:40,239 [CSIPO thread] ERROR com.swhh.cscm.admin.Alarms - Alarm raised alarms.softphone.processfailed [MSG3495894892.wav] [short block]
2011-10-24 15:51:40,239 [CSIPO thread] ERROR com.swhh.cscm.admin.Alarms - Alarm raised alarms.softphone.processfailed [MSG3495895475.wav] [short block]
2011-10-24 15:51:40,240 [CSIPO thread] ERROR com.swhh.cscm.admin.Alarms - Alarm raised alarms.softphone.processfailed [MSG3495895673.wav] [short block]
2011-10-24 15:51:40,240 [queue.name.alarms-0] INFO com.swhh.threads.QueuedJobThreadPool - Longest run on queue.name.alarms occurred, of 4ms. Type=Alarms.add
2011-10-24 15:51:40,240 [queue.name.alarms-0] INFO com.swhh.threads.QueuedJobThreadPool - Longest wait on queue.name.alarms occurred, of 4ms
2011-10-24 15:51:40,241 [CSIPO thread] ERROR com.swhh.cscm.admin.Alarms - Alarm raised alarms.softphone.processfailed [MSG3495896212.wav] [short block]
2011-10-24 15:51:40,242 [queue.name.alarms-0] INFO com.swhh.threads.QueuedJobThreadPool - Longest wait on queue.name.alarms occurred, of 5ms
2011-10-24 15:51:40,243 [CSIPO thread] ERROR com.swhh.cscm.admin.Alarms - Alarm raised alarms.softphone.processfailed [MSG3495896412.wav] [short block]
2011-10-24 15:51:40,243 [CSIPO thread] ERROR com.swhh.cscm.admin.Alarms - Alarm raised alarms.softphone.processfailed [MSG3495896909.wav] [short block]
2011-10-24 15:51:40,244 [CSIPO thread] ERROR com.swhh.cscm.admin.Alarms - Alarm raised alarms.softphone.processfailed [MSG3495897682.wav] [short block]
2011-10-24 15:51:40,245 [queue.name.alarms-0] INFO com.swhh.threads.QueuedJobThreadPool - Longest wait on queue.name.alarms occurred, of 6ms
2011-10-24 15:51:40,245 [CSIPO thread] ERROR com.swhh.cscm.admin.Alarms - Alarm raised alarms.softphone.processfailed [MSG3495898056.wav] [short block]
2011-10-24 15:51:40,246 [CSIPO thread] ERROR com.swhh.cscm.admin.Alarms - Alarm raised alarms.softphone.processfailed [MSG3495898515.wav] [short block]
2011-10-24 15:51:40,247 [CSIPO thread] ERROR com.swhh.cscm.admin.Alarms - Alarm raised alarms.softphone.processfailed [MSG3495899336.wav] [short block]
2011-10-24 15:51:40,247 [CSIPO thread] ERROR com.swhh.cscm.admin.Alarms - Alarm raised alarms.softphone.processfailed [MSG3495899365.wav] [short block]
2011-10-24 15:51:40,247 [CSIPO thread] ERROR com.swhh.cscm.admin.Alarms - Alarm raised alarms.softphone.processfailed [MSG3495899553.wav] [short block]
2011-10-24 15:51:40,248 [CSIPO thread] ERROR com.swhh.cscm.admin.Alarms - Alarm raised alarms.softphone.processfailed [MSG3495899924.wav] [short block]
2011-10-24 15:51:40,248 [CSIPO thread] ERROR com.swhh.cscm.admin.Alarms - Alarm raised alarms.softphone.processfailed [MSG3495900264.wav] [short block]
2011-10-24 15:51:40,248 [queue.name.alarms-0] INFO com.swhh.threads.QueuedJobThreadPool - Longest wait on queue.name.alarms occurred, of 8ms

 

[hairlessupportmonkey]

Set the debug level to Warn

a) Permanently from next time service starts:

1.	Edit the file (or create it if it does not exist) \properties\csipo.properties
2.	Add the line log.level=DEBUG, replacing DEBUG with any of the levels supported as shown to the left.
3.	Reboot the server or restart the ContactStore service to have this setting take effect.
 

b) Temporarily, until you change it again or the service restarts:

1.	Log in to the admin application.
2.	Go to: [URL unfurl="true"]http://myservername:8888/log?level=DEBUG[/URL] replacing DEBUG with any of the levels supported as shown below:

DEBUG, INFO, WARN, ERROR

I've had the same issue where the log files fill the HDD in a few days. WARN I believe is the least verbose.



ACSS - SME
General Geek

 

[renedds]

My Friend,

It´s works!

Tks!