Logon Failure

[lando09]

Hi I have a server running on Windows 2000 Server with Exchange 5.5. Yesterday mail stopped flowing and we noticed that when trying to log on as administrator it fails! The message returened is "The system can not log you on. Logon failure: account currently disabled. Please try again or consult your system administrator." This is only happening of this particlar server. When we reboot the server you can log on as administrator and mail starts flowing again. This works for an hour or two but then mail stops flowing again and you cannot log on as adminitrator. We've noticed the mail stops flowing since the services need the administrator account which is "supposedly" disabled. Urgent help please!!!

 

[Davetoo]

I'd guess you've recently changed the administrator password? If so, what's probably happening is you have a service that is using that account to run, and it's using the old password and locking the account.

Go through your services, locate which service is using that account, and change the password for it.

I'm Certifiable, not cert-ified.
It just means my answers are from experience, not a book.
The poster formerly known as lander215

 

[lando09]

No, it has to do nothing with changing the password. I always do that and know that i need to change the password for the service. This is something else. I was thinking maybe the account got corrupted or maybe a virus????

 

[Davetoo]

Fine. Check the logs, see what they say.

I'm Certifiable, not cert-ified.
It just means my answers are from experience, not a book.
The poster formerly known as lander215

 

[lando09]

Done that too and the logs don't say much, all they say i already know which is that the exchange services can't start.

 

[Davetoo]

If the account is being locked out, the Security logs have to show the account being accessed and locked.

I'm Certifiable, not cert-ified.
It just means my answers are from experience, not a book.
The poster formerly known as lander215