Login Pop Up Problem with integrated authentication

[TonyFoo]

Hi All,

The applicatioin we developed using visual studios 2005 runs perfectly 99% of the time. However, the other small amount of time the users are hit with a pop-up window that will not accept their credentials (entered with and without the domain).

We are using Windows integrated authentication, a custom role provider, and a web service that access the database to update the "last logged in time" and "last role logged in as" as well as to access our roles and organizational structure.

All details can be provided upon request. Thanks in advance for all of your help.

 

[Qik3Coder]

I am assuming the popup they get is a Windows Authentication popup, like when trying to access a server you don't have permission for?

I get this with Windows Communicator every once in a while.
The only fix I have found for it is to lock the computer and then re-enter my password, to refresh my credentials.

Something happens that "loses" your credentials with windows. If it's a problem with a Windows application, then you probably can't just code around it.



-Sometimes the answer to your question is the hack that works

 

[TonyFoo]

Hi,

Is there anyway to code around it in a web based application?

Thanks,

 

[mmaz]

We had this problem with Sharepoint, and it only occured for some users who had changed their network account password. Our fix was to ask the user to go to Control Panel - User Accounts - tab Advanced, click "Manage Passwords" and clear the saved passwords.

Hope this helps!