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login name Display !!

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CMatento

Technical User
Apr 20, 2006
42
MA
hi when i call a agentID from local extension or loginid

i have the name of the agentid displayed and the word Renvoi in the LCD of 6408D+

who can i suppresse this word

i.e : Elmejahid,Rachid
Renvoi
plz need Help
 
On the first page of the hunt group form you can change it to send "hunt-grp" or Member-name". Change this to member name and leave the members name off their station form. This should do it.

"Wise men speak because they have something to say; Fools because they have to say something."
(Plato)


 
Where does "Renvoi" appear in your system? Trunk group name, maybe?

--"I'm sorry, ma'am. The problem seems to be between your chair and the handset.
 
the call is betwen agents and station in Local ther's no
call from trunks
 
this appear in 6408D+ phone station who make call to

an agent is loged in (direct call to agent) , I'm sorry my english is not so good
 
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