Logging into NCP1000

[Caps007]

Hi Guys,

I'm new to Panasonic but come from an Av**a background (i come in peace) and have a NCP 1000 to work on. i'm due to go on a training course next month but looking for a head start and have a play with the kit.

i have the Management console installed - V7.8.2.1 R1

i try to connect to the kit using INSTALLER

My PC is on 192.168.0.103 - I can ping the telephone system on 192.168.0.101

i enter the IP address on the login screen and password of 1234 but i get a warning of application not found.

my Laptop is windows 10 - 64bit and i've ran the application as administrator but still no luck.

any help appreciated guys. Thanks.

 

[Merbac]

Have you checked device manager to make sure the drivers were installed?

 

[CMUK]

It's over IP so highly doubt it's a driver issue, try reinstalling the software, my colleague had this exact same issue two days ago and a reinstall sorted it

Calum M
ACSS

 

[bigglesnz111]

Pretty sure it is a windows 10 issue,( MAybe a conflict or hardware driver issue) I have had a couple of sites where the working PC with mtce console working on it has upgraded and I get the same issues, I have talked to IT people and Panasonic support and havnt come up with an answer, having said that,my desktop and laptop are running the latest win 10 releases and I have no issues.
I'd be interested if anyone else has a solution as I have 2 sites now with non-functioning Mtce consoles

Cheers

 

[obtsystems]

Windows 10 can be an issue. Install Microsoft Visual C++ 2005 on the machine and restart pc
This should sort the problem

 

[omonat]

Am using windows 10 with UPCMCv7.8.2.1 R1 with no issues.

 

[obtsystems]

Yes. But some don’t have c++ installed and the programming tool needs it

 

[Caps007]

Hi folks,

sorry for the late reply.

i have installed Microsoft Visual C++ 2005 - Uninstalled/reinstalled (as administrator) the programming tool and restarted my PC. still no luck. i get the 'Application not found' warning.

 

[obtsystems]

I got that on a site the other day and even after installation of c++ it had that warning

He had installed the tool without admin rights and I had to fully uninstall it reboot and install with administrator rights. It only tried to repair when mot removed fully

I see you said you did so not sure what else if could be other than you are installing it with the wrong prefix for your region

 

[MVickerson]

It has to be the x86 version of C++ 2005.