sstevancevic
Technical User
Hi,
I have IPOCC R10 at customer site. There is a check: Number of signed-on agents (but the system does not count agents who are on break). So are there any check for signed-on agents (signed-on agents + agents on break)?
Thanks in advance,
Slobodan
I have IPOCC R10 at customer site. There is a check: Number of signed-on agents (but the system does not count agents who are on break). So are there any check for signed-on agents (signed-on agents + agents on break)?
Thanks in advance,
Slobodan