Is there any way to take a user out of a hunt group when they dont answer a hunt group call? We dont want to completley log the user out, we just want to disable there group membership and force them to enable it again to start getting hunt group calls again.
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log User out of hunt group
- Thread starter jimrit
- Start date
Yes, that is a built-in option.
It's under User, Telephony and Supervisor Settings Tab.
It's called "Status on No Answer"
You can choose Logged Off or Busy Not Available.
This logs the user off, if they don't answer the phone.
I assume the scenario is:
User goes home and forgets to log out of their hunt group.
With this option, the system will log them out of their hunt group, when the next call rings at their phone.
It's under User, Telephony and Supervisor Settings Tab.
It's called "Status on No Answer"
You can choose Logged Off or Busy Not Available.
This logs the user off, if they don't answer the phone.
I assume the scenario is:
User goes home and forgets to log out of their hunt group.
With this option, the system will log them out of their hunt group, when the next call rings at their phone.
- Status
