LOG IN PROBLEMS

[chadw]

I am having problems w/ users calling in saying that they cannot log in. The log in page is a ASP.NET page. Some of them can correct the problem by cutting off Norton antivirus. They are all using either XP or ME operating systems. The other operating systems are fine. I am still having trouble w/ one user, he said he cutt off norton and still having trouble. Can someone HELP?? And why is norton having this problem.

Thanks,

Chad

 

[bradlkm]

Chad,

If you are storing the login with a session variable, then it is possible that user that cannot log in has his browser set to disallow cookies. You can fix this by changing the server to allow cookie-less sessions, or by having a script that checks to see if the browser does not allow cookies and if not warns the user to turn them on.

That being said, it is a fairly non-specific error, so it may be something completely different. But that at least gives you a starting point :-D.

As far as Norton is concerned, it may be set to block the cookies, or it may just simply be because (WARNING: Biased opinion ahead) Norton makes the worst software that I have ever dealt with. Ahh, feels good to get off of my chest!

HTH! I'll try to keep my opinions to a minimum on future posts .



Kevin B.
.Net Programmer